Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

[JaysOnTheEDGE]

Can you change the orientation of the envelope in the bypass tray and try it that way to LEF?

the XANTE impressia envelope printer was basically a RICOH SPC820DN (the printer version of the C5000) Print Engine with a with a input/ouput belt system to feed the envelopes but it ran in LEF mode

[craigp]

Can you change the orientation of the envelope in the bypass tray and try it that way to LEF?

the XANTE impressia envelope printer was basically a RICOH SPC820DN (the printer version of the C5000) Print Engine with a with a input/output belt system to feed the envelopes but it ran in LEF mode

I will try this tomorrow. I've been just really scared of paper being jammed if I try to put the envelope in wrong orientation. But looks like that would be the last resort here.

[JaysOnTheEDGE]

Here are some more idea's try bypassing the label and envelope wizard in MS Word altogether. Just make a blank document the same size as the envelope size your printing on or find a template. This also allows you the freedom to save as .PDF type file and try it in a different program like Acrobat Reader DC or something.

[ThePomqueteer]

I would try changing the feed orientation (the little icon next to the preview of your envelope on Word) it looks incorrect based on how you're putting the envelope in (it should be face down I think). Sometimes you just need to experiment with that setting. The way Microsoft Word does envelopes can be confusing at best when it comes to printing in the correct orientation.

[dalewb74]

what software are you printing from? are the envelope settings set correctly in the software?

[slimslob]

what software are you printing from? are the envelope settings set correctly in the software?

His first post said Word.

[mga]

Have you tried setting the document up as envelope in word and not as plain document ie page setup

[craigp]

Here is a final solution to this issue for a future reference:

If envelopes are not printing correctly in Ricoh MP C5000

• Use correct Driver: RICOH Aficio MP C5000 PCL 6
• Set Paper size to Com 10 Env. in Paper Size Settings
• Put envelope in correct orientation as shown above

Hey guys. Looks like finally this solved the problem:


Placed envelopes in different orientation

[mga]

Here is a final solution to this issue for a future reference:

If envelopes are not printing correctly in Ricoh MP C5000

• Use correct Driver: RICOH Aficio MP C5000 PCL 6
• Set Paper size to Com 10 Env. in Paper Size Settings
• Put envelope in correct orientation as shown above

Hey guys. Looks like finally this solved the problem:


Placed envelopes in different orientation

Well done thanks for letting us know

[Phil B.]

Here is a final solution to this issue for a future reference:

If envelopes are not printing correctly in Ricoh MP C5000

• Use correct Driver: RICOH Aficio MP C5000 PCL 6
• Set Paper size to Com 10 Env. in Paper Size Settings
• Put envelope in correct orientation as shown above

Hey guys. Looks like finally this solved the problem:


Placed envelopes in different orientation

that is LEF like you stated in your OP.. have you been trying SEF all this time? and WHY ? it called for LEF. now you have to work on the border spacing see how it prints return slightly off the edge.