Page 1 of 3 123 LastLast
Results 1 to 10 of 22
  1. #1
    Technician
    Join Date
    Jan 2018
    Location
    San Jose
    Posts
    17
    Rep Power
    6

    Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    I have an amazing MP C5000 copier that I really love. But when Im trying to print envelope it always prints in wrong orientation. I have tried a lot but I somehow am unable to figure out how to get this machine to print in correct orientation.

    Video:


    Paper Setting:




    Printing from Word:


    Attached Images Attached Images

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    11,809
    Rep Power
    286

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    I have no idea what you are trying to set through WIM but it wrong.
    1. The bypass tray needs to be set to use Program/Command instead of Machine Setting. This is usually done through User Tools -- Printer
    2. In Printer Properties the bypass tray paper size needs to be set to Com 10 Env.
    3. In envelop printing the paper source needs to be set to Bypass

  3. #3
    Technician
    Join Date
    Jan 2018
    Location
    San Jose
    Posts
    17
    Rep Power
    6

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Quote Originally Posted by slimslob View Post
    I have no idea what you are trying to set through WIM but it wrong.
    1. The bypass tray needs to be set to use Program/Command instead of Machine Setting. This is usually done through User Tools -- Printer
    2. In Printer Properties the bypass tray paper size needs to be set to Com 10 Env.
    3. In envelop printing the paper source needs to be set to Bypass
    Thank you for your reply!

    As seen here in this new video settings are not possible to set Com 10 Env in this machine:

    1. Bypass tray is already set to use Driver/Command Settings https://f002.backblazeb2.com/file/ra...3_00-32-55.png

    2. Do not have Com 10 Env on this ricoh printer

    3. Envelope Printer paper source is set to bypass. https://f002.backblazeb2.com/file/ra...3_00-34-13.png

  4. #4
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    11,809
    Rep Power
    286

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Com 10 Env is set in the print driver properties not the physical printer.

    If it is not there, you are using the wrong driver. The correct driver is the current PCL 6 Driver. And not anything for Universal Print.

  5. #5
    Service Manager 5,000+ Posts
    Ricoh MP C5000  Printer Prints Envelopes in Wrong Orientation

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    8,571
    Rep Power
    188

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Quote Originally Posted by slimslob View Post
    Com 10 Env is set in the print driver properties not the physical printer.

    If it is not there, you are using the wrong driver. The correct driver is the current PCL 6 Driver. And not anything for Universal Print.
    +1

  6. #6
    Technician
    Join Date
    Jan 2018
    Location
    San Jose
    Posts
    17
    Rep Power
    6

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Quote Originally Posted by slimslob View Post
    Com 10 Env is set in the print driver properties not the physical printer.

    If it is not there, you are using the wrong driver. The correct driver is the current PCL 6 Driver. And not anything for Universal Print.
    Thank you again for your response. Today I have tried these settings and somehow this is still problematic for me.


    1. I've set Bypass Tray setting to Envelope # 10

    explorer_2020-07-23_14-17-29.jpg

    2. Printer Driver I assume Im using correctly as well:

    explorer_2020-07-23_14-18-29.jpg

    3. Printing Output is still the same as before:

  7. #7
    Field Supervisor 500+ Posts
    Join Date
    Oct 2011
    Location
    Sydney
    Posts
    741
    Rep Power
    33

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Use driver PCL6 for MP C5000, not universal. Not sure but try DL envelope or is C5 the correct size.

  8. #8
    Technician
    Join Date
    Jan 2018
    Location
    San Jose
    Posts
    17
    Rep Power
    6

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Quote Originally Posted by davel View Post
    Use driver PCL6 for MP C5000, not universal. Not sure but try DL envelope or is C5 the correct size.
    Tried with new printer driver:



    Com10



    Still having the same sideways printing issue as earlier.

  9. #9
    Technician
    Join Date
    Jan 2018
    Location
    San Jose
    Posts
    17
    Rep Power
    6

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Any ideas guys?

  10. #10
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    11,809
    Rep Power
    286

    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Spend a little money and contact a Ricoh Family Group dealer in your area and have them send a customer trainer out to show you what to do.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here