Page 1 of 2 12 LastLast
Results 1 to 10 of 16
  1. #1
    Junior Member
    Join Date
    Aug 2020
    Location
    delta
    Posts
    6
    Rep Power
    0

    Ricoh mp aficio 2000 no error code not printing

    Hi all,
    I need your help on this printer, it was fine a couple of weeks ago, but just recently has this problem. Does not display error code but does not print or scan but only photocopy. Also, the printer, scanner and copier light indicators are all off. All fuses are in great shape. Machine starts normally but these functions ( printing and scanning) are seemed disabled.
    Thanks,
    Kingsley

  2. #2
    Service Manager 10,000+ Posts
    Ricoh mp aficio 2000 no error code not printing

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    10,875
    Rep Power
    258

    Re: Ricoh mp aficio 2000 no error code not printing

    Quote Originally Posted by kingsley dani View Post
    Hi all,
    I need your help on this printer, it was fine a couple of weeks ago, but just recently has this problem. Does not display error code but does not print or scan but only photocopy. Also, the printer, scanner and copier light indicators are all off. All fuses are in great shape. Machine starts normally but these functions ( printing and scanning) are seemed disabled.
    Thanks,
    Kingsley

    what have you done to try to rectify the problem?

    disconnect the net cable.. reboot machine do you get any light on NIC card?

    reconnect after power down ... power up

    print internal config page post in pdf format if possible.

    you give little info for to help you so.....

  3. #3
    Junior Member
    Join Date
    Aug 2020
    Location
    delta
    Posts
    6
    Rep Power
    0

    Re: Ricoh mp aficio 2000 no error code not printing

    Thanks Phil, when I connect NIC cable it blinks, but then this printer is standalone. Am the only user and I don't use it as a network printer. I have tried a lot of troubleshooting options, check the fans, motors. Tried setting to factory default, but Indicators are all off. I also tried contacting a technician but they seem unfamiliar with ricoh printers. Could it be related to circuit boards so I could order for a replacement?

  4. #4
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    13,238
    Rep Power
    337

    Re: Ricoh mp aficio 2000 no error code not printing

    DO print and scan show in User Tools and/or SP main menu?

  5. #5
    Service Manager 10,000+ Posts
    Ricoh mp aficio 2000 no error code not printing

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    10,875
    Rep Power
    258

    Re: Ricoh mp aficio 2000 no error code not printing

    Quote Originally Posted by kingsley dani View Post
    Thanks Phil, when I connect NIC cable it blinks, but then this printer is standalone. Am the only user and I don't use it as a network printer. I have tried a lot of troubleshooting options, check the fans, motors. Tried setting to factory default, but Indicators are all off. I also tried contacting a technician but they seem unfamiliar with ricoh printers. Could it be related to circuit boards so I could order for a replacement?
    whoops how did you reset to factory settings?

    did you re-input the settings after factory mode?

    are you formally trained on any machine?

    do you have the service manual?

    WHY do you folks ALWAYS go for a board first?

    was the tech a trained RICOH tech?

    follow the K.I.S.S. system... Keep It Simple Stupid .... meaning DO NOT go looking to a board problem it could be as simple as BAD power or firmware.

    Phil B. " The Dentist "

  6. #6
    Copier Technician 500+ Posts
    Ricoh mp aficio 2000 no error code not printing

    mga's Avatar
    Join Date
    Dec 2010
    Location
    london
    Posts
    955
    Rep Power
    90

    Re: Ricoh mp aficio 2000 no error code not printing

    Quote Originally Posted by Phil B. View Post
    whoops how did you reset to factory settings?

    did you re-input the settings after factory mode?

    are you formally trained on any machine?

    do you have the service manual?

    WHY do you folks ALWAYS go for a board first?

    was the tech a trained RICOH tech?

    follow the K.I.S.S. system... Keep It Simple Stupid .... meaning DO NOT go looking to a board problem it could be as simple as BAD power or firmware.

    Phil B. " The Dentist "
    +1 WHOOPS

  7. #7
    Junior Member
    Join Date
    Aug 2020
    Location
    delta
    Posts
    6
    Rep Power
    0

    Re: Ricoh mp aficio 2000 no error code not printing

    Pressing * and # to restart the machine not really factory reset.
    The manual says if the machine is offline, the offline key should be pressed even at that, it does not come up.
    Attached Images Attached Images

  8. #8
    Service Manager 10,000+ Posts
    Ricoh mp aficio 2000 no error code not printing

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    10,875
    Rep Power
    258

    Re: Ricoh mp aficio 2000 no error code not printing

    Quote Originally Posted by kingsley dani View Post
    Pressing * and # to restart the machine not really factory reset.
    The manual says if the machine is offline, the offline key should be pressed even at that, it does not come up.
    so why did you tell me that you did 'factory reset'?

    you say you started in 2005 .. but profile says 0-2yrs in industry

    you say you preformed factory reset... then not really

    wind turbines don't count as in 'our insudtry'

    if you can't tell the truth I'm DONE!

  9. #9
    Junior Member
    Join Date
    Aug 2020
    Location
    delta
    Posts
    6
    Rep Power
    0

    Re: Ricoh mp aficio 2000 no error code not printing

    OK,
    Phil apologies for the mix up, just needed a quick fix for my equipment not minding the questionnaires. Am just new here. Technicians Around seemed unfamiliar with Ricoh multipurpose product. This is a very important equipment for my productivity. I know you could help please. Just trying to get information to get it fixed.

  10. #10
    Service Manager 10,000+ Posts
    Ricoh mp aficio 2000 no error code not printing

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    10,875
    Rep Power
    258

    Re: Ricoh mp aficio 2000 no error code not printing

    Quote Originally Posted by kingsley dani View Post
    OK,
    Phil apologies for the mix up, just needed a quick fix for my equipment not minding the questionnaires. Am just new here. Technicians Around seemed unfamiliar with Ricoh multipurpose product. This is a very important equipment for my productivity. I know you could help please. Just trying to get information to get it fixed.
    HAVE YOU FOLLOWED SUGGESTIONS THAT OTHER TECHS HAVE GIVEN?

    Frankly I KNOW this problem is above your pay grade.. HIRE A CERTIFIED TECH.. EOS

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here