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  1. #1
    Junior Member
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    IM350 Servce Program Mode

    I have a client that have the following new units being installed. My company will be providing the service for them but we have not received any steps how to enter service program mode on them. Would anyone have the key sequences to enter SP mode on the following units:

    IM350 (IM350f)

    P501tl

    P800

    SP330

    SP3710 (I am assuming this one is the same as the SP5210 SP mode which I already know)


    Not sure if they vary from the "Up + Down arrow for 5 seconds" as we have not had a chance to test them yet. Just being proactive. Thanks in advance

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: IM350 Servce Program Mode

    Contact the selling dealer or branch. They should provide you with what ever they were set to when first powered on.

  3. #3
    Service Manager 10,000+ Posts
    IM350 Servce Program Mode

    Phil B.'s Avatar
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    Re: IM350 Servce Program Mode

    are they providing Service help.. manuals..tech pubs..firmware?

    like slim said.. contact the other party involved.

  4. #4
    Copier Technician 500+ Posts
    IM350 Servce Program Mode

    mga's Avatar
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    Re: IM350 Servce Program Mode

    Quote Originally Posted by canitguy View Post
    I have a client that have the following new units being installed. My company will be providing the service for them but we have not received any steps how to enter service program mode on them. Would anyone have the key sequences to enter SP mode on the following units:

    IM350 (IM350f)

    P501tl

    P800

    SP330

    SP3710 (I am assuming this one is the same as the SP5210 SP mode which I already know)


    Not sure if they vary from the "Up + Down arrow for 5 seconds" as we have not had a chance to test them yet. Just being proactive. Thanks in advance
    Its the same on all new ricohs

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