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  1. #1
    Technician Jama's Avatar
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    Ricoh mp5000 not adding toner

    Ricoh mp5000 not adding toner, all pm parts new including drum and developer, toner motor working ok . but fo sp# 2220 initial level always shows 3.5/4.0,when adjusted , machine loads toner. Any leads to this problem will highly appreciated.

  2. #2
    Copier Technician 500+ Posts
    Ricoh mp5000 not adding toner

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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by Jama View Post
    Ricoh mp5000 not adding toner, all pm parts new including drum and developer, toner motor working ok . but fo sp# 2220 initial level always shows 3.5/4.0,when adjusted , machine loads toner. Any leads to this problem will highly appreciated.
    Replace developer and clean mag roller it should be silver colour not black and setup.

    But may need new Dev assy

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by mga View Post
    Replace developer and clean mag roller it should be silver colour not black and setup.

    But may need new Dev assy
    If the mag roller has a black film adhered to it then you may also need to clean out the entire toner recovery to remove all contaminated toner. These models are highly susceptible to developer/toner contamination. Use of anything other than Genuine Ricoh toner and developer is highly discouraged. Here is the Ricoh-USA bulletin on the problem. 007-rfg032790.pdf

  4. #4
    Technician Jama's Avatar
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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by mga View Post
    Replace developer and clean mag roller it should be silver colour not black and setup.

    But may need new Dev assy
    Seen, I will see if check on other Dev Assy.
    Thanks

  5. #5
    Technician Jama's Avatar
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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by slimslob View Post
    If the mag roller has a black film adhered to it then you may also need to clean out the entire toner recovery to remove all contaminated toner. These models are highly susceptible to developer/toner contamination. Use of anything other than Genuine Ricoh toner and developer is highly discouraged. Here is the Ricoh-USA bulletin on the problem. 007-rfg032790.pdf
    Thanks will try this and see outcome, will update on same

  6. #6
    Technician ShonRipz's Avatar
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    Re: Ricoh mp5000 not adding toner

    Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.

  7. #7
    Technician Jama's Avatar
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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by ShonRipz View Post
    Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.
    NOTED

  8. #8
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by ShonRipz View Post
    Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.
    Just be aware, scotch brite pad can damage the mag roller.

  9. #9
    Service Manager 1,000+ Posts rthonpm's Avatar
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    Re: Ricoh mp5000 not adding toner

    Quote Originally Posted by ShonRipz View Post
    Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.
    Don't use folded paper, use a piece of paper wadded up and crumpled into a ball to give you irregular ends and crevices. I've been using this to clean mag rollers for years. It's hard enough to remove any developer deposits, but soft enough to keep the coating on the rollers.

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