Regards Mark
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Silly question, but here goes.
Is that model machine sensitive to the polarity of the phone line wires (tip and ring)?
I think most modern machines technically are, but they auto-sense and reverse it internally.
That used to be a HUGE issue a few years back, where the polarity being reversed would not allow the machine to send, but receive was OK.
A lot of times, phone line work would get done, and the polarity could get switched, either accidentally or otherwise. It used to happen a lot.
I may be dating myself, but I figured I'd throw it out there.
“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
Also, check the voltage between the two.
It should be about 48 VDC on-hook, and about 7 VDC or less off-hook.
When ringing, about 90 VAC.
“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
Must admit, i kind of just breezed through a lot of the replies, but a couple of things I picked up on is that you mentioned in your first post that you called the fax from a regular line and got a fax tone, "why"?......That's always been the case, the machine will/ should pick up and try and receive.
2nd......Since very few customers even using fax anymore, I stopped carrying a cheap handset that's been mentioned earlier, but if you press "on hook" and don't hear a dial tone, in order to isolate the problem, I simply disconnect a handset from one of the office phones, and plug it directly into the wall jack. No dial tone? It's Not a machine problem.
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