mp-3352 sc819

[hectorsa]

Hello, I need help, and also for the copier problem....... I have a MP 3352 that keeps getting a sc819 about every 2 months, I keep resetting the machine, but the customer wants a more permanent solution. Does anybody here have the latest controller firmware?

Thanks in advance!!!

[GIUBOSS]

if an optional card is installed try to remove it, also try to format the hdd and update the firmware....

[hectorsa]

if an optional card is installed try to remove it, also try to format the hdd and update the firmware....

Thanks for the reply. Can I get or buy the firmware from you?

[slimslob]

Only 3 prior posts in ten years? You are not a qualified tech. Pay to have one come out to fix your 3352. I am certain that there are plenty of authorized Ricoh Family Group dealers in and around Boca Raton.

[hectorsa]

Only 3 prior posts in ten years? You are not a qualified tech. Pay to have one come out to fix your 3352. I am certain that there are plenty of authorized Ricoh Family Group dealers in and around Boca Raton.

Hmm... I have over 35 years in the biz, I just don't have many questions! Been around since liquid copiers! So Yeah I am qualified, and no it's not my copier it's a customers...

[slimslob]

Hmm... I have over 35 years in the biz, I just don't have many questions! Been around since liquid copiers! So Yeah I am qualified, and no it's not my copier it's a customers...

You may be qualified on something but definitely not Ricoh. Do your customer, refer them to someone who is and you stick to what you are trained on.

[copier tech]

Thanks for the reply. Can I get or buy the firmware from you?

We can supply you with the latest firmware, contact us below.

Click Here To Download - Ricoh, Konica Minolta, Kyocera, Lexmark or Canon Firmware