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  1. #1
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    Question Ricoh MP2851 Poor print quality

    as i googling for a solution, i found about one solution that had a positive feedback which is "Memory clear the printer app and ACC it. That should sort it out.",
    and may i know how to perform that? and what is ACC?
    Last edited by darkravenz; 12-06-2021 at 05:37 AM. Reason: remove Italic style for last sentence

  2. #2
    Senior Tech 100+ Posts 8T2's Avatar
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    Re: Ricoh MP2851 Poor print quality

    Ok luckily I'm first and in a good mood because I haven't started work yet.

    Since you had to google and don't know what it is or how to do it I assume you are an end user and not a trained tech.

    Please please please don't memory clear anything I beg you?

    If you could describe the issue or better yet supply a sample most of us would be happy to try and assist you.

    2851 is an old machine, chances are it's due for some parts and a memory clear would be like factory resetting your smart phone because the screen is cracked.

    Sent from my SM-A305F using Tapatalk

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh MP2851 Poor print quality

    I am in complete agreement with 8T2. A memory clear will in no way shape or form help with a print quality problem.

    Common cause of bad quality are PCDU needs to be rebuilt, fusing unit needs to be rebuilt, toner scattering and use of after market supplies. If it is only when sending print jobs in could even be a setting in your software or the print driver. You are not using the WMI printer port by chance or Microsoft's Class driver. Both of those are major sources of problems.

  4. #4
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    Re: Ricoh MP2851 Poor print quality

    Thank you for the answer. I'm now clearly understand .

  5. #5
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: Ricoh MP2851 Poor print quality

    Quote Originally Posted by darkravenz View Post
    as i googling for a solution, i found about one solution that had a positive feedback which is "Memory clear the printer app and ACC it. That should sort it out.",
    and may i know how to perform that? and what is ACC?
    ACC is auto colour calibration, the MP2851 is a black & white device and does not have ACC
    There are 10 types of people in this world, those who understand binary maths and those who don't

  6. #6
    Service Manager 1,000+ Posts
    Ricoh MP2851 Poor print quality


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    Re: Ricoh MP2851 Poor print quality

    First thing to do, young Jedi, is to clean the slit glass. Then if you are up to it, clean the optics. Good Luck and may the force be with you.

  7. #7
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Ricoh MP2851 Poor print quality

    5 Minutes Later........:


    boom.jpg



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    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh MP2851 Poor print quality

    Quote Originally Posted by Gift View Post
    5 Minutes Later........:


    boom.jpg


    A toner bomb. I had a customer do that once. they were changing the toner bottle and decided to shake it after removing the screw on cap.

  9. #9
    Service Manager 10,000+ Posts
    Ricoh MP2851 Poor print quality

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    Re: Ricoh MP2851 Poor print quality

    Quote Originally Posted by slimslob View Post
    A toner bomb. I had a customer do that once. they were changing the toner bottle and decided to shake it after removing the screw on cap.
    Yup had that happen several times but never the same place twice.

    Sent from my SM-G960U using Tapatalk

  10. #10
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Ricoh MP2851 Poor print quality

    Quote Originally Posted by Phil B. View Post
    Yup had that happen several times but never the same place twice.

    Sent from my SM-G960U using Tapatalk

    ...except schools

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