Thank u for the reply KenB
It has two editions (Server edition and the Serverless edition) and it seems only the former needs activation, according to the manual included in the app's zip file when downloading:
GlobalScan NX | Support & Downloads | Global | Ricoh
It's mentioned in Page 33 of the Installation Guide:
01.jpg
as you can see, the serverless version doesn't need activation.
Actually at first, I installed the Server edition and it didn't even open (showing activation error), but since switching to the Serverless one, it opens and I can work with all of its options, except I can't add the device.
On the other hand, it seems the MFP Software (the embedded version) needs activation (according to page 55 of the Installation guide):
02.jpg
but unfortunately, the link (onlineactivation.net) doesn't open (the website seems to be down).
Even if I had a product key (I got none!), it was of no use.
Is there any other way, I have seen mentions of a software called Remote Software Manager (or Remote Manager or RIM for short) in other posts.
If that's for activation, can you please give me a link to download? (couldn't find it anywhere on the internet).
I bought this device from a reseller, don't know the original owner and don't have access to Ricoh's support.
I'm really hopeless now really appreciate any tip.
Bookmarks