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  1. #1
    Technician 50+ Posts mthomasebs's Avatar
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    May 2017
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    Norwich
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    15

    SL-C2670FW A3-3112 code after replacing MFP board

    We had a SL-C2670FW which was subject to a lightning strike, machine capability seemed ok, but network information was blank and couldnt be pinged.

    We replaced the MFP board and now we get an error code A3-3312

    Actuator Sensor Failure #A3-3312: Call for service if the problem persists.
    ► Symptom
    The outer temperature sensor is defective.
    I've entered service mode and tried to check the sensors output but as i have a red light on the display i'm guessing i cant run the engine test routines.

    Could this be that the strike has taken out other components? Even though the code wasnt present before MFP board replacement?

    Any help would be appreciated!

  2. #2
    Technician 50+ Posts mthomasebs's Avatar
    Join Date
    May 2017
    Location
    Norwich
    Posts
    65
    Rep Power
    15

    Re: SL-C2670FW A3-3112 code after replacing MFP board

    Solved. Re-checked the ribbon cables and noticed damage.

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