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  1. #1
    Senior Tech 100+ Posts
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    Clx-9201 stuck on boot screen

    Samsung multixpress clx-9201 is stuck on boot screen, never make it past the Samsung logo, the "thinking" icon spins a couple times then freezes

    I can access syncthru, but I don't see anywhere to do a firmware upgrade once logged I as admin. I thought it was just under the maintenance tab??

    How can I upgrade with a usb drive using *0# boot sequence?

    Thanks!

  2. #2
    Technician Victor679's Avatar
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    Re: Clx-9201 stuck on boot screen

    Had that issue once. Thought it was a HDD or firmware issue but it wasnt. Turned out to be an OP panel issue. Replaced it with an alternative which finally solved the issue...

    Sent from my SM-J530Y using Tapatalk

  3. #3
    Senior Tech 100+ Posts
    Clx-9201 stuck on boot screen


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    Re: Clx-9201 stuck on boot screen

    Quote Originally Posted by Victor679 View Post
    Had that issue once. Thought it was a HDD or firmware issue but it wasnt. Turned out to be an OP panel issue. Replaced it with an alternative which finally solved the issue...

    Sent from my SM-J530Y using Tapatalk

    I recall the same fix, turned out to be the op panel...Good Luck!

  4. #4
    Senior Tech 100+ Posts Arcadian's Avatar
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    Re: Clx-9201 stuck on boot screen

    you got it, normally when you have a spinning or logo stuck its the OPE, they either have a faulty boot loading issue, or a button is stuck on them sometime a bad LCD touch screen could be the issue, but the money drops on the OPE main board.




    Quote Originally Posted by Victor679 View Post
    Had that issue once. Thought it was a HDD or firmware issue but it wasnt. Turned out to be an OP panel issue. Replaced it with an alternative which finally solved the issue...

    Sent from my SM-J530Y using Tapatalk

  5. #5
    Senior Tech 100+ Posts Matoku's Avatar
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    Re: Clx-9201 stuck on boot screen

    the control penal is need to replace.

  6. #6
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    Re: Clx-9201 stuck on boot screen

    Sorry, forgot to post update...

    I replaced just the OPE board and that fixed the machine

    Thanks

  7. #7
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    Exclamation Re: Clx-9201 stuck on boot screen

    Hello,
    i have the Same, the Failure is FW Version V6.P6.O3, the latest FW, this is the failure, you Flash with an older FW example V6.O6.09 to fix this.

    The FW you can download from HP,the latest, ist Fault.

    mfg

  8. #8
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    Re: Clx-9201 stuck on boot screen

    Yes like the others say i have replaced a few of these.

  9. #9
    Service Manager 10,000+ Posts
    Clx-9201 stuck on boot screen

    Phil B.'s Avatar
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    Re: Clx-9201 stuck on boot screen

    Quote Originally Posted by fornerm View Post
    Hello,
    i have the Same, the Failure is FW Version V6.P6.O3, the latest FW, this is the failure, you Flash with an older FW example V6.O6.09 to fix this.

    The FW you can download from HP,the latest, ist Fault.

    mfg
    nope he said the fix was the OP panel in his case

  10. #10
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    Re: Clx-9201 stuck on boot screen

    Ever thought that there are several solutions to the error? For me it was my .....

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