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  1. #1
    Senior Tech 250+ Posts
    MacOS update breaks printing

    arnh79's Avatar
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    MacOS update breaks printing

    So it seems like MacOS 10.15 (Catalina) breaks printing for Samsung copiers. I had a customer complain and I've confirmed it on my own Mac. I don't see an updated print driver on the HP support site. Has anyone heard when an update will be released?
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

  2. #2
    Service Manager 5,000+ Posts
    MacOS update breaks printing

    Phil B.'s Avatar
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    Re: MacOS update breaks printing

    Quote Originally Posted by arnh79 View Post
    So it seems like MacOS 10.15 (Catalina) breaks printing for Samsung copiers. I had a customer complain and I've confirmed it on my own Mac. I don't see an updated print driver on the HP support site. Has anyone heard when an update will be released?
    doubt there will be one

    have you contacted HP tech support for MAC?

    try here: HP HP Printers | HP(R) Customer Support

  3. #3
    Senior Tech 250+ Posts
    MacOS update breaks printing

    arnh79's Avatar
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    Re: MacOS update breaks printing

    I think you're right. HP has no vested interest in keeping the Samsung line going. I haven't reached out to the support team yet.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

  4. #4
    I can turn a screw... 250+ Posts pacman's Avatar
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    Re: MacOS update breaks printing

    Seems to happen with almost every major Mac release. I've had the same exact issue across brands (Toshiba and KM) where the drivers no longer function and there are no new drivers available. I highly doubt HP is going to release updated drivers for anything Samsung since the MFPs are years old already.

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