Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Aug 2014
    Posts
    88
    Rep Power
    20

    Samsung X7 with BCPS follow me problem

    Hello,

    At the customer's site we have a samsung X7500GX with a cardreader installed and software called BCPS. From BCPS we use the follow me "printing security core", version 2.01.016.0308031.01
    The X7500 has the latest FW installed.

    Since a couple of weeks when someone tries to login with their "tag" the machine doesn't respond. We hear the cardreader going "bliep" but nothing happens. Whenever we turn off the machine and turn it back on it works again, but only
    for a couple of hours.

    We have uninstalled the follow me software and installed it again, without succes.

    Has anyone had this before at their customers site?

    Regards Ramon

  2. #2
    Trusted Tech 50+ Posts
    Join Date
    Aug 2014
    Posts
    88
    Rep Power
    20

    Re: Samsung X7 with BCPS follow me problem

    An update

    We have taking out the card reader that was built-in. Attacted the same cardreader to another USB port and for now with succes. Fingers crossed if it will keep working.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here