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  1. #1
    Senior Tech 250+ Posts
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    Samsung CLX-775 Poor Black Solids

    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?

  2. #2
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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by Leebs14 View Post
    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?

    Yea most likley a bad cartridge.

    Just replace it.

    Good
    Luck

  3. #3
    Copier Technician 1,000+ Posts
    Samsung CLX-775 Poor Black Solids

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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by Leebs14 View Post
    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?
    Do you mean clp 775 it will probably be the toner as they are a complete unit including drum etc only use oem just replace
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  4. #4
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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by mga View Post
    Do you mean clp 775 it will probably be the toner as they are a complete unit including drum etc only use oem just replace
    yes toner and drum are all in one.

    try to stay away from non-oem, sometimes they do work. but you take that risk.

  5. #5
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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by Arcadian View Post
    yes toner and drum are all in one.

    try to stay away from non-oem, sometimes they do work. but you take that risk.
    Your’s problem solwed ?

  6. #6
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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by julka123 View Post
    Your’s problem solwed ?

    its not me, its leeb!!

  7. #7
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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by Leebs14 View Post
    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?
    hi ,
    did you solve your problem ?

  8. #8
    Service Manager 1,000+ Posts
    Samsung CLX-775 Poor Black Solids

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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by julka123 View Post
    hi ,
    did you solve your problem ?
    After almost 2 years I don't think he can remember it ...

  9. #9
    Printer firmware is !&$! 100+ Posts
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    Re: Samsung CLX-775 Poor Black Solids

    Quote Originally Posted by Leebs14 View Post
    I was asked to look at one of these machines by a customer of mine as the black prints are light and patchy. Cleaned everything i could see, took out the black toner cartridge and gave it a good shake (Genuine), ran through the calibration setup on the machine and after everything the black is still wishy washy. Colours are vibrant and solid but black is not?

    any thoughts, is it possible for faulty toner?
    Genuine CLP-775ND cartridges had a design fault on them. Regular occurence, cartridge will hit 50% then quality will be inconsistent. If customer keeps getting this, they should look in buying a new printer.

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