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Senior Tech
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Samsung CLX9301
Anyone help with this error, it was happening last week so customer ordered new fuser, I fitted the fuser yesterday and the same code has come back with the new fuser fitted?
Fuser unit failure – U1-2142, turn off and on again
could it be firmware??
anyone help
please?
Last edited by Leebs14; 11-11-2021 at 04:48 PM.
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Technician
- Rep Power
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Re: Samsung CLX9301
Here is the page from the manual. Looks like you may need to follow step 6.
4. Troubleshooting
► Error Code
U1–2141
U1–2142
► Error message
Fuser Unit Failure: #U1-2141.
Fuser Unit Failure: #U1-2142.
► Symptom
Temperature of the thermistor is higher than the maximum allowable temperature.
► Troubleshooting method
1) Turn the machine off. Re-install the fuser unit, then turn the machine on.
(Refer to 3.2.2. Fuser unit)
2) Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?)
3) Remove the fuser unit. After opening the jam cover, check if jammed or wrapped paper is in the fuser unit.
4) If the problem persists, Check the following :
(Refer to 3.3.23. Fuser unit)
a) Check if the non-contact type thermistor(1404–001453) is broken.
5) If the problem persists, replace the Fuser unit(110V : JC91-01064A, 220V : JC91-01063A).
6) If the problem persists, replace the Main board(JC92-02429A) or FDB board(110V : JC44-00210A, 220V :
JC44-00211A), SMPS(110V : JC44-00093A, 220V : JC44-00100C)
4-189 Copyright© 1995-2017 SAMSUNG. All rights reserved.
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