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Field Supervisor
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Samsung X4220 unable to copy/print after reset?
Hi all
I am working on a Samsung X4220rx which had lost it's network connection.
The memory clear was performed and now I can't copy or print. I cannot even access the network settings due to a login requirement (see pic).
20230202_103847.jpg
When pressing 'settings', I kept getting a message 'System is not yet ready, please try again after some time'. ( see pic). However eventually I can but get the login screen.
20230202_103821.jpg
My suspicion is maybe the HDD is corrupt and that I will need to reload the software however another observation was that all the consumables are showing 0%......I also suspect the main board may be toast too....
Can anyone tell me if I can use a standard SATA HDD? Also, to reload the 'software' how is this accomplished? Is it the firmware that would be needed that can be downloaded from HP?
Many thanks in advance...
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Field Supervisor
500+ Posts
- Rep Power
- 37
Re: Samsung X4220 unable to copy/print after reset?
After going through the SM, it seems I will need the 2 files below on a USB stick:
unix script files x 2
HDD image file x1
Can anyone tell me where I can obtain these?
Thanks
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Re: Samsung X4220 unable to copy/print after reset?
hi please ignore the service manual for firmware install as hp have taken over samsung printing they have combined the files into 2
the ui recovery and the the hdd file.
pm me for details
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