X7600GX Pink hue on 2nd side scans

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977
    #1

    X7600GX Pink hue on 2nd side scans

    Got a X7600GX putting pink/magenta hue on 2nd side scans.

    Glass and 1st side scan look great.

    I swapped the ADF but issue persists.

    It did have S1-2511 & S1-1113 errors a few days prior. I think last tech just rebooted and it stop reporting error. Chances are he just didnt test ADF scanning so there is a chance issue occurred at same time and it just wasnt noticed straight away.

    Im thinking it needs its mainboard replaced next. Can Samsung use 2nd hand boards. Im not trained on Samsung but i know Konica Minolta mainboards cant be 2nd hand.

    Or do you think issue lies elsewhere
    Tags: hue, s1-1113, s1-2511, x7600gx
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1382
      #2
      Re: X7600GX Pink hue on 2nd side scans

      Originally posted by rrrohan
      Got a X7600GX putting pink/magenta hue on 2nd side scans.

      Glass and 1st side scan look great.

      I swapped the ADF but issue persists.

      It did have S1-2511 & S1-1113 errors a few days prior. I think last tech just rebooted and it stop reporting error. Chances are he just didnt test ADF scanning so there is a chance issue occurred at same time and it just wasnt noticed straight away.

      Im thinking it needs its mainboard replaced next. Can Samsung use 2nd hand boards. Im not trained on Samsung but i know Konica Minolta mainboards cant be 2nd hand.

      Or do you think issue lies elsewhere
      Have you tried updating the fw

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1977
          #3
          Re: X7600GX Pink hue on 2nd side scans

          yeah. i gave up on it and got sales to upgrade them. sorry not a fix.

            Comment

            • Crowfeather
              Printer firmware is !&$!

              100+ Posts
              • Mar 2021
              • 127
              #4
              Re: X7600GX Pink hue on 2nd side scans

              If you get this ever again, just do a calibration with calibration sheets (essentially white card). It is stated to do these calibrations (shading and position adjustment) when replacing ADF, but people rarely do it, cause most of the times after replacement the unit is fine.

              Samsung can use second hand boards, and you will never get shading issues due to a Main board failure.

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1977
                  #5
                  Re: X7600GX Pink hue on 2nd side scans

                  Originally posted by Crowfeather
                  If you get this ever again, just do a calibration with calibration sheets (essentially white card). It is stated to do these calibrations (shading and position adjustment) when replacing ADF, but people rarely do it, cause most of the times after replacement the unit is fine.

                  Samsung can use second hand boards, and you will never get shading issues due to a Main board failure.
                  oh yeah forgot about that adjustment. Do Samsungs so rarely these days. Can count on one Simpsons hand how many we still have in the Feild

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