We're a small dealership with a limited amount of these machines out. Lexmark's tech support is absolutely terrible. Has anyone out there figured out a fix for the document feeders multi-sheet...
Type: Posts; User: ChrisG
We're a small dealership with a limited amount of these machines out. Lexmark's tech support is absolutely terrible. Has anyone out there figured out a fix for the document feeders multi-sheet...
Updated drums and dv units have made no difference at all to this long overdue problem. We're a small dealership and run into it constantly to the point of now telling our customers to expect a few...
Copier decided to just completely start backgrounding. Replaced the drum and developer that it was due for, along with a new developer unit. No change in backgrounding. Swapped transfer rollers with...
Have a finisher on a Taskalpha 5052ci that feeds fine until you try to use the staple function. 2 or 3 sets out of 10 will get misfeed in that when it sucks the first page back into the stacker, it...
Quick strange question,
What determines how the web interface displays in the web browser? Have an IT manager for a bank that has 3 C458's at various locations. He's wondering why 2 of the 3 web...
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Laser unit is clean, and the cartridges are new OEM from HP. Will check the slats for anything out of place.
Print quality on colors is very faded with magenta being almost gone on the supplies status page. Black isn't terrible on the supply readout but all other text on the page is very faint
The imaging...
Thanks for all the follow ups.
It is plain paper. No letterhead
Fresh paper did the same thing using our paper we run at the shop.
Feed Rollers are new and paper switches all blown out and...
We have a handful of these machines out and this one has a reoccurring jam issue (sort of). The machine has new feed tires, the paper lift sensor and springs look to be in good shape as we have...
Thank you. That's the one I was looking to find. THis will allow the low power mode to be extended from the default 60 mins. back to the 240 minutes.
Could someone please point in the direction of the Soft switch and the setting to extend the sleep timers from 1 hour back to 4 please? I've had it and since lost it, much like my mind this week and...
Have not been in front of this when it's happened but have a good working relationship with the IT department. The machine is primarily a printer at probably a 90/10 split prints to copies. Checking...
Recently started getting this error code on a customer's machine that's been placed for a few months. DP communication error between the DP and Main PWB.
Ok. Why is it throwing this error code...
No there is no longer any options available from the web browser and/or home screen icons. It's as if the update completely eliminates the app for some reason.
We do not have the machines online with the Lexmark cloud services. That said, until now I've never thought to look to see if that app was available to download from Lexmark's website. Thanks for the...
We have several of these machine out, and it seems that after updating the machine's firmware, the customer supports app disappears from the home screen. Does anyone know how to fix this? Out of area...
Wondering if anyone out there has an copier stands they're looking to get rid of and/or may have parted out? Looking to see if there's a front door in decent shape that you might be willing to part...
Wondering if anyone out there has an copier stands they're looking to get rid of and/or may have parted out? Looking to see if there's a front door in decent shape that you might be willing to part...
I do appreciate YOUR help and should have replied better to you for your assistance yes. Apologies
Chris
And I would rather my technician question the validity of a file that Windows doesn't immediately recognize when requesting a file to download to help eliminate the possibility of viruses etc. etc....
No worries, have it figured out. Just wasn't appreciating the snark. :D
Again thank you for the help but no I wasn't kidding so there's really no need to reply like that. An .RAR extension is NOT part of the Windows recognized utilities in standard American Win 10 setups.
Thank you for the download however I can't find any applications that will open a file with an .rar extension?
Chris
TJL Copy
Looking for a parts manual for this guy. Needing the number for the reversing assy. The sensor flag keeps popping out of position when the customer does 2 sided and it seems as the frame is slightly...
Looking for a parts manual for this guy. Needing the number for the reversing assy. The sensor flag keeps popping out of position when the customer does 2 sided and it seems as the frame is slightly...