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My family and I spent some time visiting friends and family in Oklahoma for the holiday and my wife and I found ourselves considering moving back (gods only know why, we spent years yearning to get...

We, here in IKON's Desert Southwest area, heard about the merging of RBS Phx and IKON Service - Tempe a few weeks ago. I know the Director of Service personally. I believe he has the best interest...

Worked for me just an hour or so ago.

Thanks for all the responses. All good ideas, but we've been down those roads already.

I'm open to crazy, "out of the box" ideas.

Thanks again

We've checked all of those elements. The weird thing is the machine will run beautifully for days and days and ream after ream, then it'll code randomly.

Any other ideas

Someone turned on the "delivery option" in Scanner Settings. Then machine is looking for Scan Router to tell it where to send the scans

Here's hoping someone might have an idea.

We have a 1232 that's been giving us fits for over a month. Ricoh no longer supports these dinosaurs, so we're pretty much stuck on our own.

Our...

This subject came up during a tech training class I attended at the Tustin, CA ricoh facility.

It seems the names that we're talking about are production / engineering terminology for the various...

Thanks for the input.

I solved my problem this morning. The black band I was experiencing was a symptom of a malfunctioning CIS element. Turns out one of the small connectors on the board...

Just thought I'd run this by the forum. Ricoh hasn't been much help.

The call came in for a 2" band about 4" from center on all copied and scanned images. Prints are perfect. Internal test...