Search:

Type: Posts; User: Guy Milner

Page 1 of 3 1 2 3

Search: Search took 0.00 seconds.

  1. Replies
    0
    Views
    892

    Lexmark XC6152DE Padlock on Screen

    Hi
    Can't shift the padlock on the touch screen. Spent 5 hours on it, over 2 days. Customer has Papercut but this has been switched off. Web connection is possible and I have factory reset the...
  2. Thread: 458e Konica

    by Guy Milner
    Replies
    12
    Views
    5,254

    [Error Code] Re: 458e Konica

    Have exactly the same on a C368. Replaced MFP PWB - same error. Original MFP PWB put back on with a new emmc PWB - same error? No answers, as yet?
  3. Replies
    7
    Views
    4,102

    Re: Lamp error Bizhub 25e

    Looks like an apology is on the cards! I rushed into responding, before realizing I had a lamp problem on the Bizhub 240f!
    I have attached the information I followed, but unless they are closely...
  4. Replies
    7
    Views
    4,102

    Re: Lamp error Bizhub 25e

    I had this a couple of weeks ago. There is a bulletin. I didn't need to update firmware, but did carry out what the bulletin suggested and it hasn't come back in for that fault since.
  5. Replies
    7
    Views
    1,339

    [CQ] Re: C364 Fading one side

    It was the Print Head. First time we have had an issue with a complete PH on the newer kit.
  6. Replies
    7
    Views
    1,339

    [CQ] Re: C364 Fading one side

    Nothing blocking the laser, from what we can see, but we will change the complete PH anyway. We suspected the transfer roller, for black, in the ITB. Replaced the unit and checked for poor...
  7. Replies
    7
    Views
    1,339

    [CQ] Re: C364 Fading one side

    The second example is an A3 (127 halftone) test page, so that should answer the feed direction question. The fading is from middle to rear. Printhead is a good call. We had the unit out for a...
  8. Replies
    7
    Views
    1,339

    [CQ] C364 Fading one side

    A problem that has stumped 2 Konica Minolta techs, with over 25 years experience each!

    We have a C364 (non e) with fading black on one side. Colours are perfect though.

    3434234343

    See...
  9. Replies
    3
    Views
    1,522

    [Electrical] Re: C25 CIS Home position problems

    Thanks,

    It was a new CIS assembly fitted first time round, but we suspected that it could of been faulty. We ordered a second one, along with the flat ribbon cable and it corrected the fault....
  10. Replies
    3
    Views
    1,522

    [Electrical] C25 CIS Home position problems

    Hi,

    Struggling with a fault on a C25.

    Original call was for noisy. On arrival it was the CIS (scan lamp assy) continually trying to drive to the left and hitting the frame. Tried a few manual...
  11. Thread: CFA14

    by Guy Milner
    Replies
    16
    Views
    18,303

    [Error Code] Re: CFA14

    Turned out to be the MFP boards. Both machines were replaced.
  12. Replies
    52
    Views
    73,363

    [Error Code] Re: Konica C368 Troble code CD011 D011 or F114

    Konica replaced both our C308s....so far, so good.
    Thanks Jason!
  13. Thread: CFA14

    by Guy Milner
    Replies
    16
    Views
    18,303

    [Error Code] Re: CFA14

    I have ordered one, after the first machine went down. Perhaps we have a bad batch of HDDs on the C308s, if two at the same customers have gone down?
  14. Thread: CFA14

    by Guy Milner
    Replies
    16
    Views
    18,303

    [Error Code] Re: CFA14

    Back in tomorrow morning. I will check power, due to the fact that both machines give the same fault. Thanks.
  15. Thread: CFA14

    by Guy Milner
    Replies
    16
    Views
    18,303

    [Error Code] CFA14

    We have two very new C308s in one customer (less than 600 copies on both)

    Both came in for error code CFA14 within a day of each other. If you uninstall the HDD, the machine won't error, but this...
  16. Replies
    9
    Views
    2,258

    [Misc] Re: C654e CCD Issues?

    The dual scan problem was never resolved. We replaced virtually every component in the machine!!

    The machine was swapped......
  17. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    Hi, thanks for the post.
    We have previously swapped the complete DF-702 and the problem remained on the original machine.
    We've had plenty of issues on the DF-701 with the cleaning roller/brush...
  18. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    Update, but still no conclusion.

    KM tech specialist attended a week ago. The fault has gone, but only by disabling the CIS cleaner roller/brush.

    Obviously this isn't an answer for us...
  19. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    We have now done the above. Konica Minolta UK Tech Support will visit this week.
  20. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    This is turning out to be the worst problem I've had in 30 years!

    Dual scan - side 2s are readable, but either a light grey background or quite heavy background and lines (intermittently, but when...
  21. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    The cable from dual scan board to mfp board ? No, just the board.
  22. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    Will try to attach samples30203
  23. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    Replaced the DSI PWB ( Dual Scan ) on Friday. No good, returned today with the same problem.
    Next step is to reset the MFP board with the reset tool. Failing that, the MFP board itself.
  24. Replies
    6
    Views
    5,180

    [Error Code] Re: C-2557 on a C554e

    We have replaced the motor and p.i sensor for K. So far, so good.
  25. [CQ] Re: 2nd sides are grey through a dual scan ADF (DF702)

    Thanks,
    Has already been ordered for delivery tomorrow and hopefully will resolve the problem.
    Will update.
Results 1 to 25 of 61
Page 1 of 3 1 2 3