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  1. Replies
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    Re: FIRMWARE CANON iR ADVANCE 4035i

    We can help you with the firmware & SST.

    Please contact us via either website below.
  2. Re: MP C305SPF with problems (unsurprisingly) mostly white voids/stripes

    As stated above clean the dev units but to be honest the voids will always return only way to resolve it is to replace the PCDU.

    And only use genuine Ricoh toner. (Shake well before fitting)
  3. Re: ECOSYS P2040dn showing Call Service 2000:0006256

    I agree, pull out all drums & devs & check they rotate by hand.
  4. Replies
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    Re: FIRMWARE CANON iR ADVANCE 4035i

    Hi,

    We can supply you with the latest firmware to support SMB v2.0

    Please contact us via either website below.
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    Re: 3004 CTL Board Replacement

    Just replace the controller board & remember to swap the NVram & make sure you order the correct CTL (ex / non ex)
  6. Re: RIcoh MP C4503 with SC 422 grinding noise on start-up

    Check the transfer unit / mag toner supply motor.



    Code: SC442-00
    Description:ITB Lift Error Even though the ITB lift motor (also Toner supply motor (M)) rotates, the ITB lift sensor failed...
  7. Replies
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    Re: c250i stuck on boot screen

    Restarting issue is usually caused by a failing CPUB.
  8. Re: I need Canon service support tool software

    We can supply the SST & system software for any Canon device.

    Please contact us via either web site below.
  9. Replies
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    Re: Color registration marks on ir 5250

    I would clean or replace the ITB cleaning blade. Have you checked what the life is ?

    And did this fault happen after your tech replaced the ITB belt ?
  10. Replies
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    Re: IMC5500 SC665-08

    Wow that was a good find. I would never have guessed that in a million years.
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    Re: I Need Firmware C5235i

    Happy to help if you still need the latest system software etc.
  12. Replies
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    Re: ricoh service manuals

    Thanks Saturn.

    Yes we're happy to help with any service / parts manuals & firmware.
  13. Replies
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    Re: c250i stuck on boot screen

    Thanks for the feedback. We've found the boot rom update resolves most of the boot up issues.
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    Re: Canon imageRUNNER ADVANCE C5535i

    Sometimes these sort of issues are caused by a failing HDD since scanning copies to the hard disk.

    I would replace / format the HDD & reinstall the system software.
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    Re: Firmware Help

    The C754 & your 758 use a different update process.

    Copy your FW0004 folder to your USB & plug into the USB port near the control panel. Power on the device while holding down the stop (red) key....
  16. Thread: SC672-20

    by copier tech
    Replies
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    1,049

    Re: SC672-20

    Since you can't enter SP mode or update firmware they only option is to replace the controller board.

    We fit used one for this code, just remember to swap over the NVram.
  17. Replies
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    Re: c250i stuck on boot screen

    Here is a bulletin regarding the different storage boards.

    Try updating the boot rom.

    6192561925
  18. Replies
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    Re: Firmwar update impossible, C-258

    Try another USB stick & the latest firmware (GCQ-Y2)

    61882
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    Re: IMC3500. screen remote

    Update the firmware on the device not working / check they are on the same version.

    We occasionally run into this, sometimes simply restarting the Ricoh will resolve the issue.
  20. Replies
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    Re: ECOSYS P2040dn fuser

    Since this is a remote client I wouldn't risk after market parts.

    Here's the service manual.

    https://mega.nz/file/MBknmR6A#sh7qNnQUmvdfzKmWH8uhz_285Dyt7nzixf-XgJTgElI
  21. Replies
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    Re: 4501i Time for maintenance (T)

    There was also a firmware fix for this message if I recall.
  22. Re: Canon IR c range - Can you do force toner in service mode like a Ricoh?

    What error does it throw up ?
  23. Re: Moving from Ricoh Direct to Canon Direct service

    A photocopy .................
  24. Replies
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    Re: Firmware for C364e A5C10Y0-F000-G20-M1

    Happy to help. Please contact us via either website below.
  25. Re: Canon IR c range - Can you do force toner in service mode like a Ricoh?

    When you fitted the new toner bottle did you hear the machine run & try to add toner etc ? or do you simply have the message that the bottle isn't fitted / missing ?

    No you can't do a forced toner...
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