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+1 on this & also enable auto paper select in paper tray settings & add the bypass tray as an paper source option.

Sounds like a failing STRB or CPUB both can cause the same / similar issue.

A better option is to buy USB caddy to format / delete the partitions on the 'failed' KM board this usually gets them going again.

Konica Minolta released an official bulletin on this.

Very common issue & an easy fix.

Update the firmware & print driver & check the port is set to IP not WSD.

Update using an SD card. This is full proof method that has worked for years.

If you know 100% you have entered the correct SMTP details into the device for O365 then try a firmware update.

Hi,

Yes usually a firmware update will resolve security issues etc with scan to email.

We can supply you the latest version, feel free to contact us via either website below.

The MP C306 / C406 don't support AirPrint.

About AirPrint – Apple Support (UK)

Hi all,

Is it possible to stop this device from calling for a drum when it has expired ? becuase If they client doesn't notice the initial drum low message the device stops printing & there is a...

Yes, it was the front blade mount was cracked at one end so the blade / knife wasn't returning home level preventing the paper from passing.

Here's the parts manual.

62370

Same, we set all our new devices with the classics legacy apps only & delete the 'new' apps off the home screen.

Lucky the new C3010 series still have this option.

Does the technician or yourself have the service manual ? if so there is a troubleshooting section covered in there.

Turn on DHCP, check your gateway is correct then try a connection test on smtp.gmail.com (your DNS will need to be correct too.) then try smtp.office365.com

Also you have an SC792 error, I guess...

We can supply the latest firmware for this device.

Feel free to contact us via either website below should you still require it.

Are you using the correct system software, is your device the 3rd generation or the previous version ?

Try updating the firmware (via SD card) if this works then most likely the controller board is OK. It the device throws the SC672 then you'll need to replace the controller board.
Also worth...

No, most parts are not interchangeable with the C305.

The MP C307 & 407 are basically the same machine, only difference is the speed.

Not a bad model. PCDU don't always reach life & had a few with the transfer waste backing up.

As always keep the...

We run into this issue from time to time.

A few weeks ago at a large college I was running round updating a load of iseries & the odd one or two wouldn't update using the same firmware / stick...

Take the paper out of the LCT, go to the copy screen, does the LCT still show it has paper loaded ?

The LF is just a guide. We don't often see these C-EXV 55 drums go much over 100% without causing a print quality issue. (usually faint prints)

Looking at your tiny picture it appears the transfer belt or imaging unit is not being cleaned, this could be the reason.

Yes, from the IR C3125i parts manual they are the same.

62294

Are you using genuine Konica Minolta toner & developer ?