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For those willing to help me out with tracking down the firmware here is what is currently loaded onto the machine.

Module Name/Version/Part Number
System/Copy/2.11/D1445562V
Network...

Hey all,

Well its been a few years since I've posted here but considering Ricoh won't get back to me I'm going to take a long shot in the dark here and hope you wonderful people are able to help...

Ok, finally found the part number, its in the "Machine Rear Plate 2" section of the parts manual just incase someone else ends up having the same issue trying to locate it.

Hey all,

Having an issue tracking down the part numbers for the wiring harness that runs from the back of the OP Panel Assembly to the Control Boards in the back of the machine. I have checked...

Thank you Mike and Slim it was the op panel causing the problem, tested it with one from a C3002 and I was able to have the screen working again going to order a new screen and then redo all the...

Don't need your manuals or firmware I have direct access from all the manufactures

That is what I was thinking of trying next but was told by my manager that it wouldnt work. I do have another machine here I can steal a op panel from but we use it in our office and I have to wait....

Thats why the control board and NVRAM were being replaced was because of tech supports' suggestion and the new service manual, didnt solve the issue

Hey all,

Currently working on a C3502 that is currently dead due to a tech updating the firware and unplugging the machine accidently. We have replaced the control board and NVRAM as per Ricohs...