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This is happening with plain paper, or are you using card stock? If you're using card stock, have you set the paper type correctly?

If it's happening on plain paper, send a print job, and open...

So I have a government entity that wants to have the following configuration:

Any user can walk up to the machine and print/scan/copy/fax. No restrictions on quantity or anything. No one can walk...

Definitely run background reset and gradation. May want to clean the IDC sensors as well.

This is the first thing I'd check. The sensor can get toner spilled on it really easily, depending on the environment.

62069

For you, perhaps. Unfortunately, I'm reduced to asking here. I've been going back and forth with KM support for almost a year now due to my account having limited access to service manuals and such.

Hi, all, I can't get manuals for Fiery controllers through mykonicaminolta, so if anyone has a copy they can send me, it would be greatly appreciated.

Evening, all.

As stated, I had 6 or 7 updates for my Fiery controller for a bizhub C659. I decided to go ahead and install them, but when the controller rebooted it went to a "FF" fault. I can...

Hi, all. I don't do a lot with Xerox products, so I'm not sure if there are known issues with this series. It seems as though tray 2 is not lifting, and it pops up a jam message whenever I try to...

Sorry, I should have updated this thread. We could not resolve the issue. It happened shortly after a close lightning strike, so my user ended up filing an insurance claim, and we replaced the...

Are the PCs also connected wirelessly? I have seen environments where WIFI traffic and Ethernet traffic are treated as separate networks, which would explain why you're connected to the internet but...

Thank you for the pointer. I'm going to look into it.

Sorry, let me clarify. It was the developer unit, not recharging the one that was in the machine.

C458, not C658. Made a mistake when writing the title. Probably the same components, but wanted to clarify.

Hey all, I've tried the developer, the FRB, and the high voltage board. Image quality...

Service manual didn't give much information. I noticed the date and time are reset, did you set the date and time when you installed it? Could be a sign of issues with the MFP board. Here's a link...

These 808's have been mostly solid from my past experience, but I have one on the field that is making a pretty audible noise from the bottom two cassettes when paper is printed from the bottom...

Tried the print head this morning. So far so good. I'm really hoping that is the end of it, replacing that ribbon cable is awful.

I've replaced the print head before on this model. It was a huge pain, but you all are probably right. Guess I'll start with that. Thanks for the input.

It's an a4 machine. Can only feed the paper landscape.

Full disclosure, it's actual a Muratec MFX-3595. Aside from the color screen and stapler, they're essentially the same model. When I print, copy, or print from internal memory I'm getting an...

What's the error message?

Did the hopper refill after they vacuumed it out? The part number I'm getting for the hopper assembly is A2X0R71433, though be aware that the manual I'm looking at is for the C759. They use the same...

If you replaced the developer and it worked for a couple of days then coded out, the developer is probably not getting toner. This is going to most likely either mean the sub hopper has a clump in...

The print head is a possibility. What firmware version are you using, or have you flashed it? I've seen some weird image issues come up that were fixed with firmware on the 8 series.

I actually sent the picture to a fairly new hire here at my office to see if he could find the issue. He did, which made me feel good, because this is his first job in the field, and I've been...

Haha.... he's probably closer to the machine in question than I am.