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Happens all the time...many reasons. 1) Disassemble the lower door and stretch the pressure springs to the verticle transport idle rollers 3/16" or so. I have found that as the rollers become aged,...

Are there any "seasoned" KIP techs out there? KIP America resources pretty limited to new products. Need support for an old K-27 scanner unit. Any help welcome!

Regards,
dcopylady

Yes, copier is unable to boot. Try powering off using the main power switch, leaving the panel switch on, then unplug it for several minutes. Set the panel switch to off. Plug it back in, turn on...

There are tons of great stories about customer antics. Well here's another. This is a first for me...
Service call placed on a Sharp product (with a single pass feeder - SPF) saying jamming. Okay,...

Men from Mars, women from Venus! I have to say, I don't think there is a woman on this planet that would have been that ambitious about "cleaning" the copier!

So happy! Whoooo-Hoooo!
(I just love it when catastrophe turns up roses!)

dcopylady

Good stuff, Thank You Harry! I was there today. Repl PCB and inspected the entire wire harness for damaged wiring. Cleaned all the PI's with compressed air. Filled it 2/3 full and watched operations...

Thank you Mr Spock:)..........yes, I had to fix another rep's LCT with 1-way gear on backward. Sounded like an engine block dropped on the floor when opened! heh heh heh!
When paper hits the paper...

I have a new (last year) 55cpm Toshiba with an external paper source for high volume. It ran over 300K carefree copies over the last 8 months. Then the thing did not obey the overrun lift switch,...

In my case, I noticed that even though it kept 'coding-out', as long as the code was different each time, I was making progress! Mine had a fax unit, was networked, had scan kit, but no finisher. All...

Hi countrytech-
The procedure I have for restoration requires entering the service mode through the back door with the code displayed on the screen, and the machine to be turned off at the main...

SRAMM,
Well, they do not make it easy. Don't know if this will help....
Q - Is this your work laptop, or customer's? If it is yours, I don't recommend trying to print to this unit. There are too...

pepper38 cnd,
FYI
Thanks for the endorsement! I agree with that! The NVRAM recovery process wipes out the electronic counters and other info. The two times I did this, I had to obtain the...

LOL! LOL! LOL! LOL! LOL!
I'll keep my job (and my credit card pin) if its all the same to you.
I like this group - you's are the best!
Gotta Love it!
dcopylady

Amen mtech!

exCSER,
First reset the code by opening/closing the front door. With the code displayed, the drawer may not even open! Most of my customers this happens to have failed to adjust the...

Newbie,
This response is risky, please do not be offended but it has happened to me too! Have you checked voltage at the outlet? Some customers do not even know where their breaker box is or how to...

Copy Dawg,
"Yellow Toner density that is 3% or more lower than the target level, detected 10 consecutive times while the developer unit is energized during a print cycle, ATVD, or image...

Kurt,
This is a Panasonic box that was made for Pitney Bowes and re-labled Imagistics after the 'spin-off' of PBOS. Yes, launched 10 years ago. Was a good runner in its day. What is the 'call for...

Good call! YES, YES, YES, Old style feed roller much better:)
dcopylady

Hi! Did you want the actual per copy running cost or the per copy charge from Imagistics? I think their charge was between 9 and 12 cents per copy. This model is obsolete now, only a few die-hards...

The transfer/separator contact springs are real flaky on this series. Typically it makes black or blank 'bands' of varying widths, but when contacts are very bad the whole page can be blank (transfer...

hansoon
Check the mixing screw drive gear in the back and see if it is stripped or rounded out on the shaft. There are two mixing screws. One where the toner is added, and the other between that and...

I agree with brent - there is likely not much developer left inside. Take out the imaging unit, remove the drum and rotate the developer drive by hand to see what kind of coverage there is on the mag...

OutlawTorn-
:eek:AAAAHH! It almost hurts to remember so quickly! This may be a rep-installed problem, as I did it myself on a 'sister' machine. Remove the glass and the lens cover and carefully...

You folks are great! I love this site! I am seasoned since 1996 with many vendors and have a few things to share, but fairly new here. I'll join in when I can. I'm glad tou are all here!
Thanks!...