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Hi guys,

I cant get to taus1300107en on the knova site. Can someone please help me? I have the same issue on a 8 series.

Cheers

Hi guys how do I stop this from happening? Every time the customer opens the tray, the paper will slam down and cause the cable jump out of the pulley.

Hi blackcat, would it be high voltage PWB1 or PWB2

Thanks for the info, the dev and drum have been changed with new units.

Hi all,

I am having an issue with this model here.
Machine was showing magenta shades when printing multiple pages, first page usually came out clean.
We replaced the magenta developer and drum...

Try running the PG-TEST on a lower colour gradation. I find running the test with a full whack of colour hides the fault (especially if it's happening on half tones)

Went onsite and that did the trick, thanks!!

Hi all,

I have someone who has received a C360 that has been factory reset (and firmware to allow resetting of the service parts)

I am trying to setup their scan functions but the...