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Has anyone tried to set up a Konica C360i series machine as a printer using DealerTrack software? It's used by car dealerships to print repair orders, service orders and the like. We tried...

Wanted to finish this thread with a follow up. We were ready to exchange this machine for one of our Konica color units but went back to try some of the suggestions including checking the black drum...

I did remove the spring that closes the shutter to keep it in the open position all the time but it still gives the same error code. Won't be able to try the suggestions about the black drum and the...

Thanks for the replies thus far. In answer to some of the comments:
I replaced just the 4 developers with OEM Toshiba bags, not the developer units themselves and did not initialize the new...

Customer couldn't find a Toshiba dealer nearby so they called us. Went to service looking for a problem with the transfer belt sensors (I only found 2 on this model and they were quite clean)....

Hey Brian,
Swapped out the reg clutch with the bypass like you suggested and the machine works great. Customer never uses the bypass tray so don't even have to make a return trip. Thanks so much...

Thanks, will let you know how it turns out.

Thanks for the tip, will try it. I didn't mention that the paper is actually going through early since the image starts further away from the lead edge than it's supposed to be. Does that still...

Thanks Brian and Phil, will double check the self generated counter list to see if it's off also. Not sure how many pages the ADF has on it but we get the same result from the glass. The customer...

Existing customer has this Canon that seems like it needs a registration (lead edge) adjustment for the scanner. When copying using the feeder or on the glass the lead edge is off consistently by a...

Thanks for the info. It looks like we did an initialization by accident. Also looks like you have to do the protocol settings through the machine control panel before you can use the RUI. Waiting...

We recently installed a fuser on customers machine and to clear the E000001 code we did an ENGINE, ERRCLR but also accidentally did the BKRAMCLR too. We thought everything was working OK but the...

We have a customer that called us with completely blank pages that started all of a sudden the other morning, the day after our tech had worked on the machine for a jamming problem. The machine was...

Customer has a Konica C-253 with the internal FS-519 finisher they say will just keep running even when the print job is finished. It will not stop until they physically go to the machine and either...

I don't want to sound like an idiot but we normally work on Sharp and Konica stuff. We need to replace the drum unit on this Canon for a customer and have never done it before. Can someone give me...