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Does anyone have a step by step to install the Remote panel operation .apk application file onto any MP C2004 to 6004 series machines?

Is it possible that the image density sensor located at the transfer roller is dirty or faulty?

We have two new TaskAlfa 3554ci machines. on first machine, when copying from adf to plain letter paper in bypass tray, it keeps saying to load paper. Press continue and paper feeds. Second machine,...

On setup, we input a password for admin and we are able to access settings from the panel but the passwords do not work on the web image monitor. Does anyone know what the password might be? Ricoh...

We can make hundreds of BW copies or prints with no jams. When print/copy in color, jams 4208 at the fuser within 2-3 pages. Anyone seen this phenomenon?
Thanks in advance.

With the back cover off, you can see that the dev motor is turning. That is why we replaced the drive assy as we could not see if there was in issue inside the drive unit. We also replaced the high...

We have replaced magenta drum and dev units, transfer belt, every board, dev motor, complete drive assy. Transfer belt has a light coating of toner mixed with developer laying on the belt for every...

All printed or copied pages have a pink hue on front frame third of page. Pink Hue is on the image area only and not the whole page. Have replaced magenta drum, magenta developer unit, primary...

Customer gets this error when scanning from doc feeder. No error is recorded in U904. have updated firmware and problem occurs occasionally. restarting machine lets user scan again. See attached...

Has anyone had any issues with these units pulling developer and laying it on the copies? I have had an FO2080 in place for a year and all was fine until now. I have 3 machines, all of a sudden,...

Do you even have the scan option activated? You will need an activation number to enable scanning. Only available by buying the option. Seriel number is used with application number to get you an...

Good News... I replaced the DC controller, which the belt drive assy makes contact to, and that fixed the problem. I guess the arcing killed the DC controller. Thanks for all your help everyone.

Ok. I have read the tech bulletin and removed the belt drive assy and yes there were some arching marks and the sheet was cut right through where the arcs were. I covered all the wires and metal...

I have replaced the fuser and the laser unit with no success. "Check printer" message stays up on the screen. Does anyone have any other ideas? Many thanks in advance.