We use a Rewireable surge protector plug same as link below
13A Neon Surge Protected Plug Adaptor Rewireable - MS589
Type: Posts; User: dave w
We use a Rewireable surge protector plug same as link below
13A Neon Surge Protected Plug Adaptor Rewireable - MS589
I have had this a few times.
Technical Bulletin No.: RD0CA023
The PP band (which connects the hook and right cover knob) is stretched by the hook when the cover’s unlock knob is turned. When...
Hi
rthonpm
The Original machine was taken to the workshop for investigation, customer had a loan MP C307 which gave no issues.
the IM C300 did not show any problems in the workshop so we...
Hi
we removed the printer from customer. It sat in the workshop for months with no issues.
The customer I.T were trained in using correct driver and using adobe reader. - no more issues from...
Looks like two things are going on.
Hot roller worn making the two lines and laser glass is dirty causing issue on the side of print.
Good luck
Dave
You can update the FW via the svs mode.
Temp change the ip address so nothing can print to it first.
update the FW then reset the ip back.
BUT SC899 is nearly always as pc not using correct...
If your FW is up to date then the Network Support ver should be at Ver.12.40
black dots are from recycle paper
yes - customers seem to default think its the machine. and the classic line = it was ok before!
Went to a customer today who had logged a call about lots of marks on scans.
IMC2500 vs Develop 224e
When I looked at the paper, it was the lowest of the low in quality - Small black flecks all...
Best to connect a laptop directly onto the MFP and try the WIM and Scan to folder directly onto the laptop. my hunch is it will work.
Goodluck Steele
I also had the same issue
IM C2500 -...
Yes looks like it.
Best to connect a laptop directly onto the MFP and try the WIM and Scan to folder directly onto the laptop. my hunch is it will work.
Goodluck Steele
Hi Slimslob
Yes they had their own folders on the server, all folders had scans 0KB file sizes.
they all had same account used for scanning - it was changed and still same.
All started going...
posted here as it was on a Ricoh mfp
Just a heads up
Customer complaining that all scan to folder files to the server are 0kb size and also failing to log onto the mfp interface.
After...
Hi anothertech
New IM C300 has no call backs.
Time will tell
Microsoft Outlook and Teams down for thousands around world
Microsoft Outlook and Teams down for thousands around world - BBC News
Just a heads up
If you get any issues with Outlook then it maybe be a Microsoft issue
Im not an I.T expert, just passing on.
Network Config issue at Microsoft
It may only be UK affected
Thanks MIKON
Its not when it comes out of sleep mode.
A few Excel jobs are printed very quickly together and about the 3/4 job it locks up, same with PDFs
So no time to go into sleep mode.
...
We are back to the customer today with another IM C300 for them to have to keep due to the hastle.
The orig machine will now sit in our workshop waiting for Ricohs responce, I wont be holding my...
UPDATE
Been comunicating with Ricoh. SP5801-008 was mentioned. as the machine is in our workshop that will not show me if it worked but worth keeping that in my toolbag for other jobs in the...
Quick update on this issue
went to customer today with a spare IM C300, before we took it we checked that everything was the same in F/W and printer settings.
The customer had no issues! - Dame...
Sometimes
Just bending the Micro Switch lever out with a spring hook can make the contact with the door more possitive and may stop the issue.
started back when you could find a parking meter in London
Large typing pools of secretaries (bit like walking into a lion’s den)
Golf balls were not just for the weekend whack about
Blow...
Hi
Ive had some time off over the festive period and as yet not returned to the issue.
The suspect IM C300 is here in the workshop, no issues as yet, printing fine from three diffrent pc's and...