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Problem solved. I disconnected the hard drive and then the machine allowed me to install firmware with the SD card.

I have an MPC307 that would not shut down, I waited 15 minutes so I unplugged the machine and when I restarted the machine it said load GW animation. I tried to upgrade the firmware using the RFUT(I...

I do not see any high end authentications enabled and there are no extended features installed. I have attached a copy of the configuration page.

The other thing I noticed is that every time I...

We got an MPC2504ex from a wholesaler and it will not print documents from a computer or the usb/sd slots. It will print reports from printer user tools. It has Paas installed. I tried...

The reason you could not respond has something to with the fact that the title ended with the word "print".

ZED255 you are a genius!

107107 may be painfully obvious to you but I did not think of that. I tried a hundred other codes, serial number, model number, year made, etc. both forward and...

5081 is not in factory mode.

Service mode lock is off and 5846-046 does not reset it. It does not show up in SP 5990-006 non-default settings or when you print a full SMC. 5801 does not work either.

I now have 2 machines that we bought from wholesalers that the previous dealer has changed the SP Mode access code, which makes it impossible for me to enter SP Mode. Does anyone know how to reset...

I had a high mileage one wear the upper paper guide (D6092347) and it caused various random jams and when coping legal it would actually distort the copy. The paper had worn away the raised "fins".

I have had this several times after installing the PCL6 Driver for Universal Print Ver.4.22.0.0 driver. Use the PCL5 driver and it will work fine.

Bad spring clutch for the relay roller. X2
Part #D0391172

Thank you for your help the firmware fixed the power save problem!

Still cannot access regular SP mode, can only get in with factory mode.

I am having 2 issues with the same MPC4503, after it goes into sleep mode it will not come out unless you power cycle the machine. It does not recognize putting a document in the feeder, lifting the...

I have several different customers who have lost scanning ability after windows 10 did an update. I also cannot get 4 new computers in 2 different customer locations to scan to folder.

Are there...

Do any you have any doc feed issues with MPC6004(D3B0) doc feeders? I have a customer, who is a lawyer, that is complaining of doc feed jams and multi feeding with less than pristine originals, i.e....

I have an MPC7501 with 1.5 million black and it is dumping developer and the copies are light on the operator side of the machine due to lack of developer. It is also throwing SC497 codes in the...

You guys are right. Access control fixed it. Thank you very much!!!!

I have an MPC4501 that will not print from the NIC card but it will print from the USB. The printer shows as being offline.

The NIC is enabled(5985-001).
I can ping it.
User codes are not...

I have an MPC4501 that will not print from the NIC card but it will print from the USB. It shows as being offline.

The NIC is enabled(5985-001).
I can ping it.
User codes are not installed....

There are two rubber cushions on the frame for the duplex entrance guide and I have had the front one fall off and cause intermittent jams. The paper was skewed in the duplex when it jammed.

Try turning the "auto density" off on the op panel. This has fixed color matching problems a couple of times for me. If that fixes it you can set it as default with the program button.

I have an MP6000 that will intermittently show the wrong paper size and or direction on tray 2. I have changed the paper size switch and the paper tray itself. They have 8 1/2x11 SEF in the drawer...

Try turning "Auto Density" for the toner off. I had this a couple of times on MP C2500's when copying forms, but if I remember correctly the blank areas turned red. If that works you can either set...

I have heard a grinding or groaning noise when the cleaning web is not turning, usually from a defective motor. It starts out being intermittent and gradually gets worse. If you take the web off...