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  1. Replies
    65
    Views
    6,811

    Re: Toshiba version of MX-M1205 not printing

    What does the job log say? Job log can be downloaded to USB sim 56-4, or from the web page under system setting - system control.

    Print data is stored on the hard drive. I'd replace that first.
  2. Replies
    6
    Views
    2,415

    Re: MX M453 "Remove paper from offset tray"

    It may be the harness. They break along the vertical gudie. Located under the tray, rear side. It bends, and sometimes wears out the wire.
  3. Re: Sharp MX-3050N Scans not overwriting old files

    This is on the PC side. Open folder in explorer to the scan folder. Open Folder options under: View - Options. Click 'restore defaults'.

    If this does not work, may be a windows update, or a...
  4. Replies
    7
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    2,538

    Re: E-mail going to Junk.

    Also, check E-mail inbox through the web portal of the email provider. Possibly not Outlook itself, but the email provider spam filters. I have noticed recently that it has been happening sending to...
  5. Replies
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    6,598

    [Jamming] Re: PRI_JAM on Sharp MX-4070

    for print, back up network settings under device cloning prior to clearing printer controller memory. As mentioned above, it's 67-17. It removed some settings.

    Memory is on board on this MFP.
  6. Replies
    6
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    6,598

    [Jamming] Re: PRI_JAM on Sharp MX-4070

    pri_jam only coping from OC glass: check/replace ccd unit.
  7. Re: Unable to choose between black and white and color with a ppd driver from a MAC

    The options are limited on mac when accessing System settings > printer settings. You'll need to open an application to adjust the settings.

    Open Safari. File > Print.
    The drop down box that...
  8. Replies
    3
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    500

    Re: PN-L touch screens

    SharpNet should have manuals and parts guides for the display units.
  9. Re: MX 3500N wrong part in manual for dev belt

    NBLTH0445FCZ1 DV belt.
  10. Re: MX-5001N Copies with black edges on the page.

    Is that scan of a blank page orare you scanning without a page on the glass?

    First I would try realigning the white sheet, I believe it's attached by velcro. It's located on the adf unit, sits...
  11. Thread: MX-M623N

    by PrintToPDF
    Replies
    5
    Views
    987

    [Misc] Re: MX-M623N

    Sim 67-17 clears SMTP settings.
  12. Re: MX-2640N - Does not wake up from sleep mode

    I have encountered MFP not waking up when sending print jobs. Changing sleep mode from Low Power to Fast Wake Up has resolved this issue for me.
  13. Thread: MX C300w

    by PrintToPDF
    Replies
    3
    Views
    637

    Re: MX C300w

    CE-04 FTP server account name or password authentication input error.
  14. Replies
    18
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    6,568

    Re: SharpDesk issue

    Not sure what Sharps intentions are, but as of now update from 3.3 to 3.5 is possible.

    Do not uninstall previous version. Run the 3.5 installer until 'remove previous version' dialog pops up,...
  15. Replies
    18
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    6,568

    Re: SharpDesk issue

    I was unable to install 3.4 without cd.

    When installing 3.5 mentioned above, the install procedures asks for a product key from dse-pub.sharrp.co.jp. I have been installing 3.3 and running 3.5 as...
  16. Replies
    11
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    2,321

    Re: Sharp SMTP scanning to email

    You may try printer controller reset, sim 67-17. Reinput smtp setttings. If you are having trouble reaching hosts, it may lie on the network router or firewall. Check DNS settings, try an outside DNS...
  17. Replies
    4
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    953

    Re: SHARP Mx2310U halftone problem

    Assuiming the MFP was calibrated, was the process unit properly cleaned and reassembled? There may be contamination. Ensure that the DCH lens is clean.

    Same goes for the DV unit. Quility issues...
  18. Replies
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    1,166

    Re: MX2300 smearing or transfer issue.

    To eliminate the process unit, drum / cleaning blade, try mainking single color copies. Select color mode, choose cyan, magente, etc. Run copy for each.

    In copy mode, press: P * C * This will...
  19. Replies
    5
    Views
    695

    Re: Sharp MX2610 user code

    Uncheck the option box "Display Usage Status After login", it's located in User Control > Default Settings.
  20. Thread: Fuser ?

    by PrintToPDF
    Replies
    4
    Views
    938

    Re: Fuser ?

    This is a fuser cleaning roller. It's a consumable Item. MX-310CR
  21. Re: MX-FN11 stapler fires continuously, then jams up

    Try replacing the staple cartridge unti.
  22. Replies
    2
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    539

    Re: arm350 vs arm355 drivers for mac

    Yes, postscipt is needed in order to print from Macs. There is service bulletin. Bulletin number: NS-ALL-006_ALL_
  23. Re: Cannot Perform Copy/Print Color Calibrations on MX-4101N

    I have come across this once. Cleaning the glass and optics did resolve my issue. You may also consider ADJ 27, sim 50-28.
  24. Replies
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    7,103

    Re: MX-4111N admin password reset

    Try removing the security kit. Take out the the security board from the PCU. Turn the boot switch SDBOOT to the ON position. Boot up the MFP. Sim 24-31 should be accessible. After changing the...
  25. Replies
    7
    Views
    7,103

    Re: MX-4111N admin password reset

    Try removing the security kit. Take out the the security board from the PCU. Turn the boot switch SDBOOT to the ON position. Boot up the MFP. Sim 24-31 should be accessible. After changing the...
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