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I wasn't sure where to post this so I'll start here. I'm a print shop owner in the US Virgin Islands. I have three KN Bizhub C6500's that I have serviced myself for several years. The machines have...

I bought a used BizHub C6500 and was about to attached a OT-502 kit to it when I discovered that the previous owner had removed the plate from the paper exit area needed to attach the OT-502...

Thank you for your reply!

Yes, I did align the Kodak grayscale strip on the printed sheet.

I tried it numerous times in all sorts of ways on the sheet, right side up, upside down, I just...

I have two Bizhub C6500's that I've had for several years that work well. I've maintained them myself all these years including fuser rebuilds. I am not a technician.

I have not paid much...

Do you have the contact information for the vendor?

As a result of the two Cat 5 hurricanes in the Caribbean, we had to run on a generator for two months.

This has caused the loss of my two Fiery IC-408 Print Controllers, which were deemed...

I am very grateful that you posted the photo! I would never have thought to look under the little plastic cover as I always thought the mouse plugged into the Fiery Controller.

Thank you so much!

I had read other posts in this forum that suggest I can use a USB mouse when my touch screen dies.

Can anyone advise how to get this to work? I have plugged a USB mouse into the Fiery Controller...

From the service manual: Problem: Shift unit does not reach the shift position or the home position within the specified time. Solutions: 1) FNS control board (FNSCB) 2) Shift roller Motor (M2), 3)...

You Rock!

Thank you so much for this excellent information!

I had replaced the rollers and drive clutches in trays 1, 2 and 3 the other day and came across these orange neoprene rollers A08R562201.

I...

From time to time, I run carbonless paper through my BizHub C6500.

When I do this, I have a lot of issues with jamming and get the J-1706 code if running Tray 1, 2 or 3.

In the monster paper...

Aha...isopropyl alcohol...of course!!!!

Thank you so much for this exploded view of the mechanism.

Just one quick question...what is IPA? A lubricant?

I'm having some difficulty diagnosing the underlying issue that driving the J-1706 that I keep getting.

I've gone ahead and changed both drive clutches and the rubber but that hasn't resolved the...

I'm a printshop owner with a fleet of Bizhub C6500 and C6501's. We always have the graphic designer gang up the jobs and send them to the press room as pdfs. For example, we run business cards (3.5"...

I'm super grateful for your advise and will make the changes shortly.

I have a BizHub C6501 with an intermittent error code C-2804. This code pops up a few times a day for no particular reason. I'm able to clear it by turning off the Main power momentarily then power...

Wow! My units are located in a climate controlled production area. But, we don't use the AC when we're not open, like nights and weekends. I can see how that might affect these touch screens. The...

Although I've already installed the touch screen, I'm definitely going to try the mouse technique. I have a few Bizhub C6501's so I'm sure another screen will die sooner or later.

I just replaced a dead touch screen with p/n 56UA87550. It took about a half hour but was relatively easy. The new touch screen was about $300 USD.

I've put old units back in my machines for various reasons but I'm not certain what you mean about resetting the counter.

Thanks for this information...much appreciated!

Thanks for your reply!
I'm not certain how to calibrate the touch screen.
Can you advise me on ow to do that?

The touch screen on my C6500 has suddenly gone wacky!
The image on the screen and the functionality seems to have shifted somewhat so I have to guess approximately where on the screen to getteh...