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Good point, well made.
I should have posted there in the first place :-)

Hi Guys,

I know the KM forum is not really the correct place for this post, but copier engineers know shit-loads about tech.

We are retiring our SBS2011 Server which has Exchange running on it....

You were right, it was the Printhead. We replaced it and Bingo, stunning print quality.
Thanks

Hello all you helpful HP techs
I've wandered over here from the Konica Minolta forum with a technical issue and wondered if anyone could help....

We have an HP-T520 in our copyshop, it has not...

They cannot print when the machine goes offline, to bring it back online, they cycle the power OFF/ON to the copier.
Network cable was replaced a couple of weeks ago. Will have to check ping...

Hi Guys,

We seem to be having a lot of these new "i-series" devices going offline randomly. I see the FW is being updated and the latest UK version is G00-45, which our machine is currently using....

Hi Guys,

Not sure if I am missing something.
We have a C454e, it is set to DO NOT DISPLAY when life is reached for all consumables and also set to NO STOP.
However, we received a telephone call...

Ok, so I think there could be one more issue that we've managed to inflict on this machine with the reset procedure.
We delivered the machine and was struggling to get scanning set up. So as a...

Ok, I used the commands you suggested, but alas still no joy.
Thanks for the suggestion. At least it's ticked off another thing that it isn't. Eventually we'll find out what's going on.

The PC is running Windows 7 pro

Hi Guys,

I just wandered over from the Konica Minolta forum to post here.

This query isn't copier or printer related in any way though.
I'm just hoping one of my fellow techs could shed some...

BINGO!
Haha, excellent!
Thank you.
We have now transformed 2 x coffee tables into 2 x MFD's :-)

Ok, so I'm in the shop this morning and checked if the HDD was set or not, it was displaying as 'installed'.
I uninstalled and then reinstalled, but no change. Still doesn't copy, print or scan....

Oh wow, all 3 of you guys coming up with the same answer!
Thanks, I shall set the HDD first thing Monday morning.
Cheers :-)

Hi Guys,

Not sure what we have done on this C224e.
Picked it up at end of lease - was working fine, took it back to the shop to clean up and sell secondhand.
We did a resetting procedure issued...

Hello all you lovely Canon techs,
I just wandered over from the Konica board.
We visited a client who has an old looking Canon iR2380, which they want to keep. It produces a lot of yellow lines (in...

Ok, so we went back in and changed the Dual Scan board, reseated all the connections on the MFPB.
So far so good, it's been almost 3 days and the client hasn't called back in with the fault. Still...

Yeah, I scanned it the wrong way up.
Knew someone would pick me up on that!

Thanks for your replies.

The FW is current.
No codes recorded.
I like the idea of swapping the DSIPB (Dual Scanner Board). Will do this on Monday and let you know - thanks

Hi Guys,

A little guidance needed please.

We have a client with a C454e and dual scanner (DF701 I think). Please see attached quality issue, only ever on the 2nd side when using the DF.40182...

You're all singing the same tune, which gives me great confidence in your diagnosis.
Thank you so much for your contributions :-)

Hi all you friendly Ricoh engineers!

I'm a tourist from the Konica Minolta board but need a little help prior to visiting a Ricoh.
We have a client who has all KMs on site and an old Ricoh MPC...

Hi Guys,

We have a C287 which doesn't boot up, it gets stuck on 2 bars (2 fins) and pre-drive kicks in almost as soon as you turn the main ON/OFF switch on.
We have tried booting up with no...

We tried a flash drive, scanned approx 60 x 60page pdfs and they were all fine.
The client had scanned at least 30 x 50 page documents via scan to email on the same day and also had no issues.
It's...

Hi guys,

I wasn't sure whether to post this here or on the connectivity forum. But, on balance, I think here...

Issue: Occasional corruption of multi-page (between 50 - 150 pages) scan to email...