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So you say, and I will fight for your right to speak it.
I do believe differently and that's all I'll say.

2 techs, 4 in sales/admin furloughed.

I'll bet DNS is broken somewhere.
Can't remember if you can test name server connections at the panel on the MP301 or not.
Let us know what the fix is...

I have one of these units installed on a C754e. At times the half fold inside sheet will hang and will be miss folded. I can wipe it down with a cloth dampened with a little soap and water and it...

Anyone here had to do one of these? Did it work as advertised? Is it possible for one old guy to get it done alone?

It appears the yellow developer rear side seal was deformed. I replaced Dev assy and new pcu. 5 or 6 k prints later they call back with same problem. Seal looks fine? What am I missing? Don't see any...

I finally got the cust to do a complete power cycle with unplug and push power button then restart. She reported back that it came back up with normal screen.
Thanks for all the replies.

Sorry, yes its c4504. I talked to the cust while she was driving and didn't go into a lot of detail. She said she would send picture and didn't get that until they were closed. I don't have the...

She says no.

Its probably OPE, I just haven't seen this one yet

I have a 3 hr drive to this customer, never seen this before. Is it some easy fix for operator error? She says it won't go away...
Hope the pic is attached.

Anybody have issues with these failing? Have a low count machine that ruined one, replaced it and within a couple of days if failed again. Appears to be tracking to the rear of the machine, then its...

Got it going this morning.
What a pain.
I have no love for Ricoh.

First call, noise complaint, the waste container full sensor flag actuator "diaphragm" has broken loose. Machine never shows waste container call and backs up ruining recycle/waste unit and pcu. I'm...

So this is the second time this box has failed like this, 4801. First time about 12 months ago I replace the MFP board first and still got the error then replace the PRCB and after all the button...

I've had to replace the control board for that issue, tried HD first like you and it failed again.
Odd, I'm standing here trying to figure out why this same model won't let me edit the address...

I went back and reread the install PDF packaged with the PPD. I'm almost sure I made some mistake installing the PPD files. They use the CL to install then use CUPS to add printer, I added it like...

Sorry, Yes it/they are KM c364e with some c558's
Latest F/W and PPD file from KM.
Ubuntu 16.04
Thanks for any help

Anybody get account track to work with cups/linux?
I can get it printing w/o account track but not with it turned on. I see the account track tab in printer admin (localhost:631) and enter pw but it...

They have a Mac server and he loads drivers there and shares? Could Bonjour still cause this issue in that environment? He is using the latest KM driver.

Again, I'm a Mac idiot...

I have a customer with 5 C558 machines. They only use Mac/apple products (around 550 users). The onsite IT person says they may or may not get a color print even after making sure print instructions...

It should have the latest firm, our shop policy is to push latest firmware before they go out. BUT I did not check it on site. I'll add that to the list for when I go back after the holiday. I have...

No, user scan to email. We set it up just like many others, I wonder if its setting on their mail server, its in a bank. We installed a Ricoh unit as well (demo) and have heard no complaint from that...

Received email appears as if it was forwarded? Customer has to open twice to get to the actual attached file.
KMC284e
Is there something in setup I missed? We did point it to a ldap server which...

Update, I finally got time to go back to this account. I did not turn NTP off and I think a firewall was blocking the pubic server that was listed. I had only toggled the IPV6 settings instead of...

This box was in our show room for a bit. I assumed it was turned on in that environment. I've never checked to see if it's on by default.
It's good to know that's why the message is displayed, I'll...