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What customers tell you, and the truth, are seldom the same thing. Likely the end user has a Windows “self install” IPP driver in use.


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Yes, it appears the system has written “unknown” to these toners. This happened while I was onsite and had left the toner door plug off when reinstalling the front of the machine. No serial numbers...

Yep, why sell a 2cent part when you can sell a whole assembly…right? Sadly there are many instances of this across all brands, not just Kyocera. The Japanese engineers know at least two words of...

Well done with the fix. It’s an annoying little issue that is made even more annoying that you just can’t buy the parts, you have to get the whole transfer belt assembly. Yep, an ok little machine...

Sorry guys, been off work crook with a cold so haven’t been back to this one yet. Hopefully tomorrow.
Had a chat with our Kyocera tech support yesterday about this one. We are hoping that it’s just...

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I was working on a TA-3554ci last week and had to remove the solenoid operated toner door unit (PARTS COVER FRONT CONT CLR L ASSY SP) and when I refitted it I neglected to refit the plug to...

Might sound a bit stupid, but was the paper fanned at all? Fanned like we used to teach the customers in the old days?.
Bend the ream into a U shape. Hold one side and let the other side go. Repeat...

By “shading” do you mean the entire image has a background?
Our experience with these is the fuser will last typically a maximum of 35k before the belt slips causing smudging halfway down the page...

The white reference strip is clean and in place? The scanner moves under the white reference when the lamp lights?
I that’s all ok and you have tested the parts, I’d take an engine board.


Sent...

Kyocera 7002i thick solid black line
Kyocera 7002i thick solid black line


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There are previous threads on this issue. I’ve had it on a couple of separate machines that went on to do over ten million each.
I’m pretty sure replacing the vertical transport unit actually...

It’s not complicated. It goes against all dealer codes of practice. More likely someone would give you access to their bank account.


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You can set it to stop printing if it’s out of colour. This is generally default anyway.
I’d be looking at sending a message to the Home Screen that tracking is activated and if they would like to...

Yes, have had that issue with the 6635. Takes some time to recover.


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I’ve seen registration out that could only be fixed doing multiple manual adjustments before. I will remember this and try it next time I see it. Thank you.


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Looks like it is laser related. Only one colour. You’ve eliminated everything else. I presume you’ve done multiple laser cleans? Easy enough to pull out the laser unit and inspect and clean the slit...

I’d be pretty confident it’s a hardware issue. If you have the optional HDD try that first but my money is on the ssd. I’ve definitely had a few of those fail


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Can’t help, sorry. Your machine is not only very old, but has been highly modified. Totally outside my expertise. Good luck.


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You’ve totally lost me Unless you have some voodoo custom firmware I’ve got no idea what you’ve done or how you did it.


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https://uploads.tapatalk-cdn.com/20240227/ca5a86ef2a1e6e57de3c6f33ff33b7e4.jpg
https://uploads.tapatalk-cdn.com/20240227/3b40a28893c23bb6295c421f916d0784.jpg
Hope this helps. If you are putting one...

Do you mean U021? Memory Initialise.? This will just default the machine to factory and any settings you’ve changed will be restored to default. Are you able to run U464, U469 and U410. What sort of...

Is it the colour reproduction you need to adjust or image position from ADF?
All image position adjustments can be done manually and using auto adjust in U411 the machine spits out the test chart
...

It’s often a transfer belt spring connection issue. Did you stop the image part way through to see if you have image at the drum?


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What have you done so far? Have you swapped drums around to eliminate the drum from the equation? Do you have another machine you can swap the dev in/out?
Looks like you may have lost dev bias, so...

It’s possible the colour table data has been deleted from one machine. This happens if it has had a U21 done. Check the firmware under U19.
Although colour tables aren’t selectable for this model...