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  1. Re: remote see the web interface from the internet

    On the computer, just type in 'Whats my IP' in google and it should tell you your external IP. Then on the remote computer put the external IP plus the port you set up in port forwarding.

    So if...
  2. Re: remote see the web interface from the internet

    I'd like to preface this by saying that while I don't recommend doing this, this is what I would do to accomplish what you want.

    I'm probably just regurgitating what others have posted but maybe...
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    [Misc] Re: SMTP Authentication causes error

    Is 2 factor authentication on? If you know the password you are putting in is correct, you might have 2 factor authentication and might have to create an app password.

    Another odd one, but it was...
  4. Re: how to lock a printer job without driver

    User Code Authentication

    You'll want to set up User Authentication Management and select the options you want to restrict.

    Then in the address book entry for that user, you have to select what...
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    Re: Windows 10 Quick Assist

    Another quick shortcut for Quick Assist is Windows key + Ctrl + Q and that will open it up. I agree though fantastic built in app, I wasn't aware of the Mac functionality. I made a thread about it I...
  6. Re: Use a router as a kinda switch with a firewall to block traffic?

    Some makes allow you to limit the IP's that can send traffic to them. In the Ricoh world its called Access Control.

    Access Control

    If it isn't a Ricoh might be worth checking if they offer a...
  7. Re: Ricoh pro 5100s - enabling gw controller SP - gettting sc899 ?

    I've only worked with a few Fiery's but I'm fairly certain you just download the Fiery controller driver off the Ricoh website and then for the IP put the IP of the fiery. Then when they want to...
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    Re: MP 3054 support for PaperCut

    The 54 series and 55 series just recently had a firmware upgrade to them to more accurately read toner levels on them on third party programs. Before it was either Full, Low or Empty (which is why...
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    [Misc] Re: MPC2004 Scanning when out of toner.

    Is it possible the scanner journal is full and set to Disable Send?

    Check User Tools - Scanner Features, General Settings and Under Print and Delete Scanner Journal according to the manual there...
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    Re: Old Ricohs and Chromebook

    I'm thinking when he says Google Docs he means Google Cloud Print through Google Docs, which was (Cloud Print) deactivated on Jan 1st 2021. I don't know too much about it either but I'm pretty sure...
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    Re: Old Ricohs and Chromebook

    How were they printing to the older machines before? First thing that comes to mind is PostScript. A quick google search seems to indicate that Chromebooks now use PPD drivers, so maybe the older...
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    Re: Papercut Mobility Print

    The only reason our customers used GCP was because they had Chromebooks which at the time didn't support native print drivers. Now that they do all our customers are ditching (not that they have a...
  13. Re: "Not secured" message before the Copytechnet URL path

    What does it show when you hit Not secured?
  14. Re: "Not secured" message before the Copytechnet URL path

    Try putting https:// in front of the url ex. Copytechnet Home....
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    Re: Gmail less secure Apps and scanning

    I just checked myself and it only seems to be for G Suite accounts, so it looks like you should still be okay if you use a free Gmail account. And if the customer is using a G Suite account all they...
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    Re: airprint c3003

    Can you tell us what the IP of the iPhone is at the office (Settings, Wi-Fi, hit the 'i' next to the network you are connected to and scroll down to IP Address) and also give us the IP of the Ricoh?...
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    [Error Code] FS-1128 C6000 code fix

    We had a FS-1128 with a C6000 code on it. Replaced fuser but still getting the code. Ended up being the power supply board on the bottom left hand side of the machine that the fuser connects to....
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    Re: airprint c3003

    Also keep in mind that they need to be on the same subnet, so if the phone is on a 192.168.1.x subnet and the copier is wired in on a 192.168.2.x subnet, Airprint will not work even if those 2...
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    Re: firmware update mpc3003SP failure

    Glad you hopefully fixed it but I just wanted to note that I find these machines can take forever for the firmware to begin executing. If you don't have sounds on the panel either it seems like it...
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    Re: Ricoh MP501spf - Maintenance kit

    I found this on the PSG. Looks like there is no kit, you just need to order everything individually.

    47006
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    Re: Disable print view?

    Interesting, so it seems to only work on threads where the URL ends in -print but if the title itself ends in print then it won't work...

    I'll see if I can get a work around that.

    EDIT: can't...
  22. Re: mpc3002 only black copy and print allowed

    I use both as the PDE no longer works with the newer machines. The PDP NX takes a little while to get used to but there are a few guides on here that explain it pretty clearly. If you just need a...
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    Re: Disable print view?

    I know this is an old thread, but I found a fairly easy solution to this, my apologies if this has been posted already.

    Just remove '-print' from the url.

    It worked for the thread I was looking...
  24. Re: mpc3002 only black copy and print allowed

    You could use the print driver editor and edit the print driver to disable/lock color. That way they can't even select it.
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    Re: MPC2003 Won't wake up from sleep.

    I was going to say I know I didn’t see anything about firmware when I first read it, thought I was going crazy for a second there
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