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Good afternoon,

We are looking for a main board for a ecosys fs 6525 mfp. PN: 302mw94050. We have one that loses the address book after going to sleep.

thank you
Chuck

We have less than a dozen of these we service and they all use OEM toner. Not a good design. We carry cleaned and glued cleaning unit with us. Saves a ton of time at the customer. Cant tell you...

Good morning

Customer is trying to print an image on labels. The image is too low on the label. I have adjusted mm34 on both mpt(L) and mpt (L) 3/4 speed. I can move the image up and down the...

Thanks for the replies. Power cycle of machine clears memory. That makes since. I will also look into mm340 at the customers that use the machine for mostly scanning ( if i understand correctly). ...

Good afternoon

I have another "memory low" question. This one seems to come up a lot but after searching i find no definitive answer. This issue comes up on all machines across the board. ...

Good morning
I've had that same problem twice this week. First was a 4052ci. I had to remove and clean toner delivery system. There was a service code associated with this call. c7303. It had...

THANK YOU! just wanted to say thanks to everyone who helped me out. It was indeed the registration sensor. I dont know how we missed that one, although it is kind of hidden. I had to tweak the...

Thanks for all of the replies! unfortunately i was not able to get back to that customer today but i will try all suggestions. Thanks for your help. Chuck

Good afternoon
Let me start by saying that i am a Kyocera tech so i am unfamiliar with Ricoh/lanier machines. I have a customer that has a Lanier MP C4503 with a single pass doc feeder that jams...

Thanks! I will give that a try!
chuck

Good Afternoon
We just installed a 3554ci in a MAC environment. We used the driver that was on KDACentral. Unfortunately i dont remember what driver name/number was. Customer called today and...

Thanks for the replies. yeah i got the error also. Thats when i realized (remembered) there is a difference. I was hoping to utilize what we had in stock. I bet these end up setting on our...

Greetings
Anyone know the differences between the AK-7100 and Ak-7110? We have a few of the 7100 but need the 7110. Any way to configure 7100 to work with the 53 series? Thanks.

Had to go back to this machine for a drum cleaning problem. LOL The machine had 3 jams (j0512) in 3000 pages. The customer is ok with the paper orientation. Both are 11x8.5. I know this is not...

Good morning
sorry for the delay in response. i just got to sit back at my desk for a minute. I will look at the bottom tray to make sure it is closing. I forgot to mention that i have also...

Good afternoon
I have a machine that is kicking my butt. TA 3500 with 850k. The call started with j0511 and j0512 codes. I have replaced feed tires. All feed switches and photo interrupters...

Hey! Shout out to CWP! It was the size of the flash drive. Put it on a 2 gig flash drive and it worked like a charm! Thanks for your quick response.
Thanks for yours too copier tech :confused:

Thanks for the quick response. The service manual says usb will work. i hope i dont need a cf card. i cant remember how to use those! I know the usb drive is good but I hadnt thought about the...

Good afternoon,
Im trying to update firmware on a FS-9530. I used the service bulletin to figure out which version i needed and downloaded it from kdacentral. It appears to have 2 files. i saved...

They had been running the reports on a HP 4200 but it started having issues. (unrelated to this) They decided to start running them on the 1035mfp. Their first try was to change IP address on 1035...

Thanks guys I passed that info along to their IT dept. Hopefully that helps! Thanks again!

Good morning,
i am wondering if someone could give me some advice on a 1035 that prints reports from a citrix based banking software. The software is called Precision. everything that is printed...

Hate to jinx it but the cassette heater seamed to do the trick. 2 weeks worth of news letters and bulletins and no call back. thank you all for the help. much appreciated!
Chuck

Couple questions, when you open the adf or lift the cover does the feeder go through its reset procedure? i.e. rollers turn and reset? Can you run maintenance mode 203?
If it doesnt go through...

So far so good! I was in the same building yesterday and they never mentioned the machine! I appreciate all the help!