Bring it up in self-diagnostics mode. Might give you an idea of what is going on. My 2 cents would be a bad HDD, but the lack of an error code gives me pause. Any chance that someone is bypassing the...
Type: Posts; User: emujo2
Bring it up in self-diagnostics mode. Might give you an idea of what is going on. My 2 cents would be a bad HDD, but the lack of an error code gives me pause. Any chance that someone is bypassing the...
Typically, the MFPs do not connect to any cloud based apps on their own. I'm not saying they can't, but since they are not logged in domain members, they are not going to have a lot of cloud...
So with MFP User authentication or account track admin has the ability to register cards through PSWC or the LCD panel. But I believe that when you move to external authentication that option is...
Are you using KBW mode or CCID?
You need to run the RF Ideas config utility and determine what the cards are outputting. If they are writing full PACS data and your active directory shows a decimal number in the ID attribute then...
I'm a little confused..is the App already loaded into the marketplace?
Here's what you should be doing..
1. The customer needs to create a marketplace account.
2. The customer needs to purchase...
Of course it would, but as a vendor trying to keep a presence, and every other device on the network able to negotiate this, and other vendors proving they can deliver equipment that does not need a...
Not DC for sure..
Im looking at an I series manual. 219 is not listed in my 07/2023 version.
If you're a KM tech, reach out to support. The device probably needs to be initialized on their end (corrupt data). They may need you to update F/W and function version as well.
Because the customer told us their switch will only hand out DHCP address. Static IPs are auto blocked. Typical government account..
Here's the scenario..
Account with about 30 KM MFPs. Due to unstable power to the building it's common for power to go out at least once per week. The issue here is their network switches take...
Issue turned out to be a not fully inserted plug into one of the conveyance section sensors. The conveyance section had to be removed to gain access to the panels that allow access to the sensors....
TU 510 will jam when anything smaller than 11x17 when trying to cut/trim. All sizes pass if not trimming. J-7739. We have tried various levels of F/W, both boards, cutter #1. 11X17 and larger work...
The issue turned out to be the 710 now has 2 material numbers, A9JXWY1 and 2..WY2 will not work on the 6136..The rep ordered the PFUs (WY2) based on the previous 7136 we had just installed.
we are swapping PF 707's with PF710s on 3 6136Ps. At power on each PF 710 throws a C0456 communication error. Tech has updated F/W but no change, Other than S/N entry, there are no config steps in...
You may be correct..I may be thinking of a NV RAM or main board replacement.
Are you a LT/LD or A3/A4 user?
Yes, you will lose the LK and the OCR data file. You can restore but you will need KM support assistance. Your best bet would be to de install the LK (4 step process on the LMS server) then reinstall...
Bizhub secure can be configured to auto delete jobs stored in the secure print folder. It's not common to find this enabled as secure print is not used very often. The config is not part of the HDD...
Admin settings allow for Secure print to be enabled, when this is enabled the driver should ONLY allow secure printing, user box, proof ect should all be gone.
Secure print can be used at the...
Got one of these that the belt walks to the rear as soon as you power it on. 8K total copies, have replaced middle x fer assy, process unit. Before replacing the process unit we verified that the...
What he's looking for is the LK 105 searchable PDF license. probably v1. E
Under Admin/System/User Box Settings
Delete Time settings--1 day by default, can be extended to 30 days
ID & Print Delete..Same choices
User boxes can be set to auto delete with the same choices.
remember selenium drums???I'm surprised my kids don't have 3 arms...