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​Hello, we are having problems running the scan from a Km C284e (Fw G20-M1) on a MacBook with an operating system updated to Mac OS Big Sur. Has any firmware version been released for compatibility...

Hello everyone, I have this konica minolta 5000i just installed, it turns out to be very slow to print (about 30 seconds) attached you will find the video of the problem.
Has this ever happened to...

Hi, we have this konica minolta c3350i that by making scans or photocopies only from Adf creates these lines. Practically it eats away the written parts. Has this already happened to you? I state...

We have this C308 equipped with FS-534 and RU-513 which jams with code 72-16 and / or 72-18, the customer finds the sheets jammed in the RU-513 jammed and sometimes even crooked.


We collected...

hi, we have a Konica Minolta C300i under repair, the MFP has less than 30,000 pages and has already changed 6 black toners, 2 for each color and as many toner boxes. Do you have any idea why this...

Hi,


the jam sometimes comes out immediately after a few prints, other times it happens after more than 100 sheets.
The firmware is updated to version G00-75.
The MFP has no finishers inserted.

Hello to all,
as you can read from the title, we have a Konica Minolta C300i that has recently started to jam in the duplex with code C32-05, the MFP has less than 10000 total pages. For the moment,...

We have many (almost all) C3351 with jam code: Code 11-02 (Input paper section JAM (After-separation sensor is not turned off.), we have already replaced the paper tray, the drawer itself, updated...

Enabling SMB 1 has returned to work (restarting the PC). I will present it to IT!

Thanks for the support.

Hi,

it is from several days that we find problems in programming the scan using the SMB protocol due to the latest updates of Windows 10, therefore having to change the sending protocol in...