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Type: Posts; User: ridgemill

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  1. Replies
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    369

    Re: Office365 Scan to Email C5250 setting

    Make sure the user has the SMTP AUTH enabled:

    Enable or disable SMTP AUTH in Exchange Online | Microsoft Learn
  2. Replies
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    620

    Re: Ricoh C3003 fuser and C2503 fuser

    The fusers should have different wattage lamps and possibly one fuser sleeve unit won't include the internal shutter.
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    354

    Re: MP3554 remove paper from shift tray

    Make sure the finisher firmware is up to date. Both SR3140/SR3150 & SR3160/SR3170, have updates that fix false full tray conditions.
  4. Thread: BP70C55

    by ridgemill
    Replies
    17
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    1,720

    Re: BP70C55

    BP-FB703 is the new PN in the updated handy guide.
  5. Re: Ricoh IMC 2500 Mac lock printing /defaults/presets

    If CUPS is still available (I believe it will soon be deprecated), you can set the printer's default settings by navigating to http://localhost:631/printers
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    578

    [Error Code] Re: MX2640 - F2-58

    It is part of the multi-feed / bypass tray.

    Part number 26:

    60379

    Have had a few fail, and sometimes the connector can come loose.
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    797

    Re: MXB467F firmware failure

    According to the manual: Turn on whilst holding 2+7+8, wait until the spinning circle icon appears, release buttons.

    You will need to update the emergency firmware via a PC directly connected via...
  8. Replies
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    675

    Re: Bug in Thread view?

    Any post that ends in the word "print", will show this view.

    Which is a tad annoying for a forum dedicated to printing/copying equipment.

    You can re-create the post without the word "print",...
  9. [Dead] Re: Mx-fn25 not works (not show up on screen)

    From Sharp FreshDesk:

    QUERY


    Finishing options not recognised on the control panel

    RESOLUTION
  10. [Misc] Re: Printer Driver Packager NX no printer support

    Make sure the Printer Driver Packager NX is updated, latest is 1.1.26 (released Feb 2023).

    Support for MP C***4ex (assuming you are meaning this model range) was fixed in 1.1.12.
  11. Replies
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    Re: Ricoh Aficio MP W2400 scan to email

    The latest FW for this model was released in 2010, so very unlikely it will make much of a difference.

    If you have 2-factor on Gmail it should work, if you generate an App password. You may have...
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    Re: SHARP MX-B427W SMTP Error

    As this is a rebadged Lexmark, doing a quick Google search shows this error as a DNS lookup failure.

    Have you tried using Google's DNS (if the server is outside the network)?
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    1,299

    Re: MX3140 password reset

    Sharp removed the SW for the later models, you either have to request a PW reset code from Sharp; or, do a Storage Backup from another device (admin password is stored within).
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    Re: BP series machines mSATA cards.

    They use an eMMC, in the parts manual it is called MFP program ROM in the PWB section.

    It varies between models and regions, but the suffix is VHI0MFP...

    It should look like an NVMe, but...
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    6,718

    Re: Ricoh MP C401

    Firmware won't fix this, either you have enabled IEEE802 security settings and disabled USB type B access.

    Or, you have a broken network port. (USB type B is usually disabled by default)
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    584

    Re: BP-55C26 printer driver policy setting

    If you go to User Control > Default Settings > and tick Disabling of Printing by Invalid User

    Now only print jobs with a user code can print.



    The printer driver will need to have the pin...
  17. Replies
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    584

    Re: BP-55C26 printer driver policy setting

    Make sure that Printer Properties > Configuration > Printing Policy > Document Filing, is set to OFF (unticked)



    Do you want Print Release instead?

    With Print Release, you can set all print...
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    2,459

    Re: Wireless Lan BP-50C26

    Tried this ourselves, did not work. The BP could not see any networks and could not connect, even with explicit SSID and password entered.

    Also tried a WiFi module from a CR4 and CR4.5 range, same...
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    Re: Auto cancel locked jobs if paper runs out

    I am unsure why this would be necessary. If the prints are sensitive; then they will need to stay with the machine, whilst it is printing.

    If it runs out of paper, then they can manually cancel...
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    Re: Windows XP, 64bit with a SSD?

    Personally, I would not recycle an old system.

    Instead, I would use a newer system; but install a hypervisor like VirtualBox or Hyper-V.
  21. Re: MP C3003 black streaks appeared and went away for uknown reason

    200k mono & 210k colour (actual mono being 410k usage) is past the PM life of the black drum (400k)

    To me, this looks a lot like a faulty drum cleaning blade.

    You will be looking at an...
  22. Thread: BP-50C26

    by ridgemill
    Replies
    3
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    716

    Re: BP-50C26

    JPEG, TIFF, PRN, PCL, & PNG are standard on the BP-50Cxx / BP-55C26 range
    PDF, PDF/A, Encrypted PDF, & PS requires MX-PK13
    DOCX, PPTX, & XLSX requires MX-PU10


    All the above is standard on the...
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    Re: Sharp MX-M904 with POIND_N

    Like yourself, we have replaced everything with a POIND_N error, in the end we cured this by replacing the transfer separation solenoid: RPLU-0387FCZZ
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    Re: Ricoh MPC307 SC672-00

    Most likely, this is used for writing factory firmware / configuration.

    The operations panel firmware is updated if you use the package, or can be done separately using CheetahSystem on an SD...
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    Re: Ricoh MPC6003

    Do you the Data Overwrite Security enabled, or Data Overwrite Security Unit Type H / I installed?
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