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Type: Posts; User: K-3

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  1. Re: C360 Paper Passage Test Outputting from Tray 1

    i did not see anything specific in paper path testing either. did you try in the output settings to change printing to go to tray 2 on finisher.
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    [Misc] Re: Multi-feeding due to static ???

    from what you said i believe the problem then is the pre-printed paper they are using, try fanning the paper more ( it might produce more static thou) attached some velcro strips to the paper feed...
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    Re: c360 wont copy or print. Machine comes to ready

    if they were having network issue did you unplug network line and reboot machine with it off and are still having issues. also do a network initialize to reset to factory defaults. might be hdd...
  4. Thread: IM 550F question

    by K-3
    Replies
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    2,410

    Re: IM 550F question

    thanks will check these out
  5. Thread: IM 550F question

    by K-3
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    2,410

    Re: IM 550F question

    the red lite is on because the machine detects that there is no dial tone (as the line is not plugged in ) you can clear by checking the check button but the message will come back if machine is...
  6. Thread: IM 550F question

    by K-3
    Replies
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    2,410

    IM 550F question

    is there a way to turn off/disable fax unit besides removing the unit as the customer does not need faxing at this time. the check status lite stays red as if there is a problem with machine, but it...
  7. Thread: Scan to tablet

    by K-3
    Replies
    5
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    1,147

    Re: Scan to tablet

    if not you could try the ricoh smart connector app
  8. Re: customer moved and want to use a cell phone hot spot to print/scan?

    have them use the usb/sd card port on display panel to print and scan instead
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    Re: Konica Bizhub 600 Network Not Working To Pc

    looks like the right unit, try what emujo said in his post. if it will not pull a ip address by dhcp the board maybe bad or the board it connects too may be bad. i believe you need a x-over cable for...
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    Re: Konica Bizhub 600 Network Not Working To Pc

    the 600 needed the ic202 image controller to print if it is not there or damaged, maybe why you can't print.
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    Re: Konica Bizhub C224e Image Problem, Please Help

    reseat adf connections and all connection to the scanner unit, then run a self diagnostics to see if any show a ng, if not the start with ccd cis dual scan image board, mfp board
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    Re: Bizhub C368 fuser noise

    yes on the "e" series it is a pain to get the assembly out, but have had bushing and clutches make squealing noise, just follow the manual or try and get lubrication to that unit.
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    Re: Bizhub C368 fuser noise

    if it has the same drive assembly as the "e" series you will need to access that and check the bushing for wear or the clutches.
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    Re: Bizhub C203 ADF image shift

    are you getting the same affect when you do a copy in lef. that may lead to a centering adj. for the tray with sef paper loaded. one thing also turn off auto zoom ADF in user settings and see what...
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    Re: mpc3002 double sided wrinkles

    from the look of your sample i would rule out the fuser as the wording in the crease looks fine or does the toner rub off in the wrinkle
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    Re: Konica c6500 wrinkling paper

    look at all the bearings and heat sleeves in the fuser unit also check the oneways and all gears. is the fuser belt or press roller look worn. in a pitch i have soaked the bearings in wd 40 till i...
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    Re: C368 faded and enlarged

    try and stop the copy cycle and see what the image looks on the t-belt, if faded on there it rules out above the belt or start swapping units with another machine to rule out a consumable causing the...
  18. Thread: Bizhub 35C-4 ?

    by K-3
    Replies
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    2,943

    Re: Bizhub 35C-4 ?

    so there is no label on back that shows the serial # or machine id, can you print out a configuration page and see if machine model is listed there.
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    Re: Bizhub 4050 freezes/locking up

    may also be the fax unit or something on the network causing it to lock up.
  20. Thread: Black color

    by K-3
    Replies
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    1,439

    Re: Black color

    the toner waste removal system could be packed up with toner and causing it to back up into the t-belt cleaner assembly. what are you pm counts on the developer units and other consumable items?
  21. Thread: MP C401SR Sc502-00

    by K-3
    Replies
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    5,162

    Re: MP C401SR Sc502-00

    i talked to ricoh and they said there is no sp codes to run motor checks on the add on cassettes and the part #'s are different for the lift motors, so we have a new lift motor on order.
    thanks for...
  22. Thread: MP C401SR Sc502-00

    by K-3
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    5,162

    Re: MP C401SR Sc502-00

    the code will clear as long as tray is not in the machine or fully close when you turn off/on machine, went there today and reseated board connectors and checked sensor arms, as soon as you push tray...
  23. Thread: MP C401SR Sc502-00

    by K-3
    Replies
    7
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    5,162

    MP C401SR Sc502-00

    went out on this call friday, customer had a jam ( jam code J018) from tray 2 (Pb1000) and they followed the instruction that machine gave them, after they open and close tray 2 it coded out with a...
  24. Thread: bh 4750

    by K-3
    Replies
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    4,366

    Re: bh 4750

    new update:
    after checking for further info. came across to turn off ipv6 and other network settings not be used and it appears it may have work, but still monitoring machines to see how they do....
  25. Thread: bh 4750

    by K-3
    Replies
    11
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    4,366

    Re: bh 4750

    update:
    on one of the 4750 changed network speed to 1000 full and appears to be working yet. still monitoring it. on the other 2 took one back to office, tested as before and it prints with no lock...
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