i did not see anything specific in paper path testing either. did you try in the output settings to change printing to go to tray 2 on finisher.
Type: Posts; User: K-3
i did not see anything specific in paper path testing either. did you try in the output settings to change printing to go to tray 2 on finisher.
from what you said i believe the problem then is the pre-printed paper they are using, try fanning the paper more ( it might produce more static thou) attached some velcro strips to the paper feed...
if they were having network issue did you unplug network line and reboot machine with it off and are still having issues. also do a network initialize to reset to factory defaults. might be hdd...
thanks will check these out
the red lite is on because the machine detects that there is no dial tone (as the line is not plugged in ) you can clear by checking the check button but the message will come back if machine is...
is there a way to turn off/disable fax unit besides removing the unit as the customer does not need faxing at this time. the check status lite stays red as if there is a problem with machine, but it...
if not you could try the ricoh smart connector app
have them use the usb/sd card port on display panel to print and scan instead
looks like the right unit, try what emujo said in his post. if it will not pull a ip address by dhcp the board maybe bad or the board it connects too may be bad. i believe you need a x-over cable for...
the 600 needed the ic202 image controller to print if it is not there or damaged, maybe why you can't print.
reseat adf connections and all connection to the scanner unit, then run a self diagnostics to see if any show a ng, if not the start with ccd cis dual scan image board, mfp board
yes on the "e" series it is a pain to get the assembly out, but have had bushing and clutches make squealing noise, just follow the manual or try and get lubrication to that unit.
if it has the same drive assembly as the "e" series you will need to access that and check the bushing for wear or the clutches.
are you getting the same affect when you do a copy in lef. that may lead to a centering adj. for the tray with sef paper loaded. one thing also turn off auto zoom ADF in user settings and see what...
from the look of your sample i would rule out the fuser as the wording in the crease looks fine or does the toner rub off in the wrinkle
look at all the bearings and heat sleeves in the fuser unit also check the oneways and all gears. is the fuser belt or press roller look worn. in a pitch i have soaked the bearings in wd 40 till i...
try and stop the copy cycle and see what the image looks on the t-belt, if faded on there it rules out above the belt or start swapping units with another machine to rule out a consumable causing the...
so there is no label on back that shows the serial # or machine id, can you print out a configuration page and see if machine model is listed there.
may also be the fax unit or something on the network causing it to lock up.
the toner waste removal system could be packed up with toner and causing it to back up into the t-belt cleaner assembly. what are you pm counts on the developer units and other consumable items?
i talked to ricoh and they said there is no sp codes to run motor checks on the add on cassettes and the part #'s are different for the lift motors, so we have a new lift motor on order.
thanks for...
the code will clear as long as tray is not in the machine or fully close when you turn off/on machine, went there today and reseated board connectors and checked sensor arms, as soon as you push tray...
went out on this call friday, customer had a jam ( jam code J018) from tray 2 (Pb1000) and they followed the instruction that machine gave them, after they open and close tray 2 it coded out with a...
new update:
after checking for further info. came across to turn off ipv6 and other network settings not be used and it appears it may have work, but still monitoring machines to see how they do....
update:
on one of the 4750 changed network speed to 1000 full and appears to be working yet. still monitoring it. on the other 2 took one back to office, tested as before and it prints with no lock...