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Hello,

Has anyone ever had this issue with Xerox WC 7855? Users say that when they send print jobs to this device, it doesn't show on the copier's job queue. When they restart the device, their...

This case happens a lot with our Kyocera M3550s. KFS reports that the device is offline, but users are still able to print. We usually just go into the web interface to restart. Management Settings >...

Hello,

I have a customer printing on labels and the alignment is a little off. Numbers and names are cut off on the labels as they peel it. Labels are in tray 2.

I know HP printers has a...

Hello,

Just switching over from HPs to Kyoceras. Is there a mode like paper path test on Kyoceras to test jamming? Something similar to HPs, where you can run multiple test prints. For now, I've...

Hello,

Does anyone have the part # for the hole punch container?

I've provided a picture link below. For some reason, it keeps giving me an error when trying to upload it here.
...

Hello,

I wanted to request if anyone has the service manual for the Xerox Color C70.

Thanks!

SOLVED! Forgot to update a few months ago. This was a weird one. I replaced the pyxis card on this, and that did not solve issue. I tried SBC next w/ firmware update, but that did not help either. I...

SOLVED! End up just spraying solenoid with alcohol and let it sit. Tested for a few months now. No complaints so far.

Just wanted to update, this is what fixed it for me. Thank you!

Hello,

Just wanted to see if I can get any input. I have a few Xerox WC 5955s that seem to be dog earring (bent corners). I know replacing the inverter assembly will solve the issue but its...

After reboot or waking up from sleep, device scans/copies fine. About 10 copies/scans. Then the issue returns.

**UPDATE**

Replaced the Pyxis PWB. Same result.


On DADF using duplex, side 1 has same issue, side 2 comes out okay still.

On glass, copies are shifted about 1/2 inch to the left and is a...

Thank you Richard, will look into this. I will update with results.

When duplex scanning, only first page has defect. Second side comes out okay.

Initialized scanner NVM. Also re-seated connections. Still same issue.

Would you happen to have the part number?

Tech.

Reboot fixes the issue for about a few minutes (2-5 minutes). But issue comes back with same symptoms.

Will be back at device tomorrow. I will reseat all connections and try f/w update.

Hello,

I'm having an issue with a Xerox WC 7855(Firmware 72....)

1. Prints come out normal.
2. Scanning/Copying/Faxing on glass comes out fine.

However, when using documents on document...

1. Analog
2. Set at the highest speed @ 33.6kbs for TX and RX
3. Yes, headset was placed in wall jack but no noise or interference heard.
4. No errors on reports or device. Just takes longer to...

Hello all,

Has anyone ever had an issue with Kyocera M3550idn receive faxes slow? I had a few users report to me it has happened ever since their equipment was changed to this model. It seems...

Hello all,

I'm stumped on this one. I have an issue with a Xerox WC 5855.

1. According to users, prints/copies are fine.

2. Fax confirmation prints with noise-like-background(quality is...