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  1. Re: Question About Most Recent Firmware and SMB

    I work for a banking institute and I don't think using an FTP server would be considered the most safe way to send information. We're trying to be as secure as possible for audits. Thanks for your...
  2. Re: Question About Most Recent Firmware and SMB

    Hey Copier Tech, man I looked all through the Network Security Tab and I'm not seeing it. I have looked these copier menus over a few times....

    Thanks for helping
  3. Re: Question About Most Recent Firmware and SMB

    Thank you for your replies. Then I'm not understanding why we aren't seeing the option of the different SMB versions. In the protocols it just says "SMB". in the SNMP settings you see the different...
  4. Question About Most Recent Firmware and SMB

    My company has a full fleet of Kyocera copiers and we have been using scan to folder with SMBv1. Our domain controllers got updated recently and that disabled SMBv1 across our network. We are wanting...
  5. Different Results From Different Copiers

    Hello there!
    My company is using Kyocera 3040's, 3540's, we are attempting to add an additional paper tray to many of our copiers and use them as our membership card printers. We are getting a wide...
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    Scan Not Showing Up On a Mac!

    Kyocera 3252, I get a connection okay on the command center, when I scan it from the machine it says it was a success, I go look in the folder on the Macintosh, it's not there. I've never had this...
  7. Question About Copying Secure Check on a 3252ci

    I'm coming to you geniuses first because I figure you'd know the answer to this no problem. I have a customer who is interested in purchasing a 3252ci from my company (and I don't have access to it...
  8. Re: What Is This Icon Copystar CS 3552ci Display?

    I think it might just be telling you where it's going to be scanning if you press the start button. . When you put a sheet up in the document feeder it Changes location of that icon and starts...
  9. What Is This Icon Copystar CS 3552ci Display?

    Please help me come up with answer for customer!https://uploads.tapatalk-cdn.com/20200212/e2b67e4d8e47932a433e19d7ae606446.jpg

    Sent from my SM-G930V using Tapatalk
  10. [Misc] Re: Ecosys M6630 Squeeking Noise coming from Fuser Area

    There are people on here who know tons more than me, but every time we have a squeak it's usually the fuser

    Sent from my SM-G930V using Tapatalk
  11. Re: Turn Off Negative Image Capability on a 3010i

    So no words of wisdom?? I guess it's looking bleak...
  12. Turn Off Negative Image Capability on a 3010i

    Is there a way to do this?? I cannot seem to find it. My company has a prison as a customer and the inmates are turning on Negative Image and using up the toner very quickly. We would love to be able...
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    Re: 5052ci Repetitive Yellow

    Yeah we are going to replace both of them, thanks for the response

    Sent from my SM-G930V using Tapatalk
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    5052ci Repetitive Yellow

    Check out that repetitive yellow, looks like it's diagonal, comparing it to the repetitive defects gauge and it says it's either charger roller or sleeve roller. About to go check out, just wondering...
  15. Re: Copystar 2635DW Popping Every Paper Exit

    It was the fuser. Thanks for the help

    Sent from my SM-G930V using Tapatalk
  16. Re: Copystar 2635DW Popping Every Paper Exit

    Well we decided to order a new fuser. You can barely turn the gear in it so we are thinking that the popping is a gear slipping. We will see when the fuser comes in the mail....
  17. Copystar 2635DW Popping Every Paper Exit

    I attached a video of it popping and hopefully you can view it, but right before the paper rest in the exit tray there is a pop, what do you think it is? Thank you so much for any help!Tapatalk Cloud...
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    Savin 3360DNP Stuck in Japanese Mode!

    Any help on getting this back to good ol English?? Menus do not appear to be the same so I can't just go ever how many down and trust the English Selection is in the same spot as the Japanese. Thanks...
  19. [CQ] Re: Kyocera 3212i Sporatic Lines & Blank Prints

    My buddy thinks it could be a laser issue because on that pic I sent the vertical lines stop when it's time to print actual image, and then continue again after it prints image.

    Sent from my...
  20. [CQ] Kyocera 3212i Sporatic Lines & Blank Prints

    Customer says copier will just start printing blanks, turn machine off and back on and everything is back to normal. The attached picture happens every once in a while also. The machine only has 12k...
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    [CQ] Re: Copies Thru ADF Has Gradient Background

    The dark one is the original status page and the one that looks like it sucks is the copy off the...
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    [CQ] Copies Thru ADF Has Gradient Background

    On an FS 1128MFP, only when I make copies through the ADF do I get this background on the image. Thanks for any help!https://uploads.tapatalk-cdn.com/20190925/452dd583140ec185026ebbf459d09730.jpg
    ...
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    Re: Kyocera Taskalfa 3500i Print too light

    The guy I trust most of the time seems to think you've got a transfer issue.

    Sent from my SM-G930V using Tapatalk
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    Re: Kyocera Taskalfa 3500i Print too light

    Were they new developer and drum?

    Sent from my SM-G930V using Tapatalk
  25. [CQ] Re: Can you put a TA 4550ci in a TA 3550 machine ?

    I'm not sure about those models, but the 3551ci and 4551ci fusers aren't compatible

    Sent from my SM-G930V using Tapatalk
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