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Hi everyone, I've found the correct sp that enables toner level reporting on MP XX55 and IM 2702 models, SP 3-903-005 set to 1 is for MP XX55 models, SP 2-903-004 to 1 is for IM 2702 models

Thanks, I'll have a look the first time I'll be working on a b/w machine

Yes, 1 machine that I'm keeping an eye on is up to date (I've upgraded the firmware package 4 months ago)

I've just come back from the customer, the toner bottle is almost empty but on the display the toner icon is full (model is RICOH MP 4054).
Checking the SPs, 3100-01 is set to 0, every other SP is...

Yes, toner level drop to 10% or 0% when it's finished. I don't think that someone changed similar settings, we (me and my colleagues) don't even know if there are

Correct, toner stays at 100% until it drop to 10%-0% when it's finished

I don't know what that means, I think you are asking if they're originals, yes they are. Sometimes they're brand new, they work well for month then suddenly always show 100% toner and never decrease

Hi everyone,
I have a few copiers (for example RICOH MP5055, MP 4054) that always shows 100% toner level on the display and comunicate that level to the monitoring software as well. It happened that...

As far as I can remember these kind of copier uses USB only for scanning inside of it, printing a file from it is not possible

Hi, I've swapped the potential sensor with the yellow one, after more than a month the problem seems to be resolved

It does it in copy mode too.
I disassembled PCDU M and vacumed the unit, there was nothing strange in it.
Color PCDUs have never been touched since cleaning unit and other parts have to be changed...

Hi everyone,
I have a costumer with a MPC8003, the copier has 1.038.000 b/w prints and 93.000 color prints. Last week the costumer called for magenta background behind color prints. I've done all SP...

Try to disable Bonjour protocol through WIM

Hi everyone, I have a client with an IMC3000. He prints Excel files in black and white. Excel cells may have a colored background like red, but printing them in black and white cannot read the...

Hello everyone, I have a customer that is annoyed by the print quality of his RICOH IMC3000. He says that if he prints in black&white an excel document with cells with colored background (red for...

The package file name must be like "D2425509M.pkg", delete all the characters after the last letter of the name (in this case the M must be the last letter).

Solved changing the PCU black. Thank you all

Hi everyone,
I noticed that various multifunctions MPC 04 and 04ex series, after some months of work produces a high and annoying squeak from the right side (duplex). I've tried to switch the entire...

Does the color change by printing with thick paper rather than with plain paper? I had a similar problem with an MPC3003 that printed faded colors using thick paper, while the same print on a MPC2800...