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My Sharp rep suggested adjusting sim 43-01/FUSING CONDITION ADJ/ from 0 to 3. It changes the heat lamp cycle rate to maintain temp. Sure beats replacing the foam rollers and has worked for us.

We've seen this a couple times. We replaced several components on the first one with no change. Turned out to be a loose ribbon cable connection under the ops panel. Even a new cable was loose. We...

We have seen similar issues. The BPFN11 drive clutches are almost identical to the MXFN27 and are still being over-greased from the factory. There should be zero hesitation of the clutch springs...

58525 Manual feed tray area

make sure they are using landscape orientation, not portrait.

It's much easier to use system settings/copy function settings to adjust default exposure. Otherwise, sim 46-2.

Yes I've seen the error. I had one right out the box that coded during testing. It was intermittent for several days in the shop. I opened a hotline ticket and got a new power supply thru...

Update firmware to version 081.215

Unplug any options installed and doc feeder and note any changes to power up.

Yes, still on backorder. So are MXB376/476. I understand that they moved the manufacturing location for the Nano series causing the delays.

We've replaced the drum and dv black units, but still have light black density. It is the same across the entire page. Color density is fine. It's like there is a setting that we're missing. Eco...

Anyone know the yield of the MXB42T for this model? Thanks.

We finally tried a couple Sharp-marks. The first one throws this error intermittently when waking from sleep mode. The hotline's suggestion was to request an RA. The next machine that came in does...

When you said "we set up "Unresponsive Devices Email" for all customers"? Is this an auto generated email or a manual process?

We constantly have devices to stop reporting. Often it is a real pain to restore. In the past, we have only used the Micas Agent at multi-machine locations, but considering alternatives. I'm...

I can remember the earlier versions having E7-80 and 90 errors. They too were corrected with firmware a few years ago.

And the 67-25 printout for print calibration confirmation?

And the 46-21 printout for copy calibration confirmation?

Try a different IP address.

Forgetting about the customer printing and coffee-ing for now, how do test prints look? Sim 64-5 pattern 4 for example?
If ok, how about 67-25 calibration page? How does it look?

The firmware update has been 100% effective on the dozen or so machines having this problem, which is great, but frustrating at the same time as to why it took almost 2 years of jumping through hoops...

Send it on vacation for a minute by changing country code (26-6). Reboot. Set it back to original country. Reboot. This will clear all sims and system settings to factory. OR, try importing clone...

I once had a 3070N doing something similar, disabling SNMP in the TCIP port setup resolved the issue. I would also disable WSD from network settings/ print port settings,

Firmware is coming for this problem. But you didn't hear it from me.

No resolve. However, I've had 2 problem machines, that coded about once a week, hasn't coded in months, no idea why. Checking my records, my fleet overall has decreased in the number of E7-90 codes....

Maybe something around the magnetic roller of dv unit? Push away the toner/dv to inspect.