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Type: Posts; User: danny464

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  1. Replies
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    Re: Airpint with authentication

    I have an MX-4070 on the field which airprints with username and password just fine. I remember I tested in the office before doing it and it tested fine here too.

    There is also a setting so that...
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    Re: Scan to Folder on Server Sharp MX-3071

    putting the domain in front of the username worked! Thank you!
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    Scan to Folder on Server Sharp MX-3071

    Hi, I am having issues with a scan to folder on a server with a Sharp MX-3071

    Customer just upgraded from a MX-3100. Scan to folder on this model was working. They did have to enable SMB1 on the...
  4. Scan timing out on BP-70C31 but not on MX-3071?

    Hi, I have a customer who has a BP-70C31 and a MX-3071.

    They are scanning to email but it will randomly time out, happens more often on larger scans. It does not happen on the MX-3071 which has...
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    Re: MX-5071 no wireless option

    Is it the MX-5071S version that was released during the pandemic? Those did not have wifi adapter, you had to order it as an add on. If you go into the machine webpage it will tell you MX-5071S but...
  6. Re: Sharp MX-6071 Locked, previous user changed password

    I sent you a private message, if you do not receive it let me know. If you want to schedule a time to facetime I can probably help you out that way.
  7. Re: Sharp MX-6071 Locked, previous user changed password

    ok perfect that is the same box I got in my office. Follow this steps in order and it should allow you to access input the reset key.
    - turn copier off and on
    - click admin log in at the top of the...
  8. Re: Sharp MX-6071 Locked, previous user changed password

    I am trying to recreate the exact white box to replicate your issue. What does the message say exactly? And just to confirm, you do have the recovery code from Sharp which allows you to reset the...
  9. Re: Sharp MX-6071 Locked, previous user changed password

    There is a way to get around that box but I do not remember exactly how we did it because it was like 3 years ago but it took us a while to do it. I will see if I can replicate in the office.
  10. Re: Sharp MX-6071 Locked, previous user changed password

    Also, are you able to access the machine from the webpage?
  11. Re: Sharp MX-6071 Locked, previous user changed password

    Can you post a picture of the white box? I think we had the same issue about 3 years ago and we were able to fix it by going into a different screen in which the white box stopped showing for a...
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    Re: Sharp MX-4071 Sharepoint Connector

    Hi There, just FYI, I don't think I ever found a solution to the problem. From what I remember it went directly to the only site the customer uses so it ended up working out but I could not get it to...
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    Sharp MX-4071 Sharepoint Connector

    Hi, I am connecting a customer to their sharepoint using the Sharp sharepoint online connector. Everything went well, I can connect, scan and print files. Only problem I am running into is it is not...
  14. Re: MX-3640N Not able to scan large files to email or USB

    Hello all, the issue was finally fixed by setting it to scan to hardrive. Also, we change the adf motor which was causing a delay issue. As for the USB we tried a different one and started working. ...
  15. MX-3640N Not able to scan large files to email or USB

    Hello, I have a customer that has an issue while scanning to email and USB. She scans a lot and when she does a job build of about 700-1000 pages but gets a timeout error/sending date suspended at...
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    Re: Printer MX-4111 not turning on

    Thank you all for your help! We managed to find the problem, it turns out that their electricity on their building was not sending enough to the machine. When we brought their machine to our shop it...
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    Re: Printer MX-4111 not turning on

    Thank You all for the responses, the machine never turns on so there is no way to get into service mode or update firmware. The fans do turn on but after a few seconds turn off. We are currently...
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    Re: Printer MX-4111 not turning on

    We tried that several times but it still didn't work. The display still stays orange without turning on.
    Thank You
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    Printer MX-4111 not turning on

    Hello need some help on a mx-4111 sharp printer, it wont turn on and the display light instead of green it turns orange. It might be a power board problem but any help will be greatly appreciate it! ...
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    Sharp MX4070 giving error code c4-40

    Hello, I encountered an error on a sharp mx4070 printer C4-40. I looked it up and saw that it was a TC PWB voltage problem. Is there any way around to solve this issue or will I have to replace the...
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    Re: Firmware request for RICOH mpc4504

    The display was not turning on at all and we had heard that a firmware update might help. We ended up replacing the whole display assembly. Thank you all
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    Re: Firmware request for RICOH mpc4504

    Thats a big help thank you I'll try that
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    Re: Firmware request for RICOH mpc4504

    It is not
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    Re: Firmware request for RICOH mpc4504

    Thank you for the reply, I actually forgot to mention that the touchscreen does not work !
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    Firmware request for RICOH mpc4504

    Hey, can anyone send me the firmware for a Ricoh mpc4504 I would greatly appreciate it. If you happen to have the service manual as well that would be a great too.

    Thank You

    EDIT: The display...
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