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I have an IM C6000 that has been having this issue, and I see that Ricoh has a patch they released on December 20th for the E-25C "Fiery disconnects randomly."

Hello. Another tech began this job, but he's out on furlough, so I got the booby prize. This unit began having the above codes, and the IPU board, the laser unit, and the cable between them have all...

Email sent, thank you in advance.

The unit is located at a public school in Clearlake CA, and they've had numerous recent power outages due to PG&E. I don't think the engineers anticipated an environment where a public utility would...

I guess I'll have to kick this upstairs then. Thanks

Now I see that the manual mentions an irregular power supply reset that involves connecting to the printer with a USB cable and running an executable (!). But I don't see this executable listed on...

Thanks, but I found that, replaced the low voltage PCB, and did a machine reset, so it looks as though I need to replace the main PCB. I also moved this unit across the room and plugged it in to...

Good morning. I have two of these in the same office that have this error message, and I was told they both began doing so after a power outage. The information I was able to find suggested replacing...

I figured that out, but I needed to get the message off the screen. The good news is that I took a photo with my phone, so when I went back to replace the fuser I reset all of the counts where they...

That sounds like the missing puzzle piece. I'm used to Canon, so this threw me off. Thanks.

Hello. I've run into this problem before - I needed to clear cassette 1 after replacing the rollers, but when I get to U251, and highlighted Cassette 1, it ended up clearing everything, which was not...