Very happy to report that this is resolved! The solution was, as wcanonw, Copylady72, Jpiek and others suggested, to pull the IR-2020 laser unit and clean the glass manually. I was looking for...
Type: Posts; User: kkipple
Re: IR-2020 Faint line of output across page
Very happy to report that this is resolved! The solution was, as wcanonw, Copylady72, Jpiek and others suggested, to pull the IR-2020 laser unit and clean the glass manually. I was looking for...
Hi all, here are the results of the Page 6 and page 10 tests.
I tried cleaning the black laser glass (again) using the tool but the line remains. Thinking it may be a developer issue?
...
This is the color version of the printer - we have replaced the black drum once with no effect. We have also replaced the magenta drum as it was end of life.
We cleaned the laser glass by going...
It is indeed a color model. Appreciate the followup.
Have been busy with other tasks getting people out the door to Pole but will update when I try some of these ideas.
Appreciate the replies all. This is a problem I inherited when I got down here and has vexed several of our techs previously. Balmy -14C outside today.
IR-2020 Faint line of output across page
Hello all. Having an odd issue with our Canon IR-2020 - as shown in the screenshot, it prints perfectly fine except for a missing strip near the top of the page where toner is barely being applied. ...