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Hello Tcook,

On this devices, there's no sensor for multi feed. There's only paper lenght detection and the parametre FRPO Y4 to disable this.

Hello,

Also check the connector between fuser and main unit.
Good luck

now by default, the smtp is disable on office365
check it

Hello,
Normally the KM Net Viewer is on the dvd delivery with the device.

Replace main board
I had the same problem before and the replacement of the pcb resolve the error
Of course, you have to try the latest update first
Good luck

Hello,

Have you made a firmware upgrade? The last version is 4.11.001.
If after that there is no change, replace hdd.
You can use a ssd and atttempt to copy de hdd with a cluster to cluster hdd...

Hello,

There is a lots of bugs in riso comcolor's firmware.
I have the same problem on X1, FW and GD series.
Try the last firmware and driver and also change pdl (PCL->PS or PS->pcl).

And if...

I have a hundred P5026cdn in a hospital. The users often destroy the exit guide of the fuser and i have some drum (color and black) and belt to change for quality problem. I always have TR5230 +...