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Sorry for the late reply. oddly enough it went away after replacing the drum. thanks everyone

I just installed 2 copiers today mp5055 and a SP 3710SF. The customer is complaining that the fax confirmations are too small and are barely legible which is an issue because they have to scan them...

Ive got a 501 thats jamming in the fuser pretty consistently(only in the afternoons, the customer says) but the part that I cant figure out is that it jams out of both trays. When it jams out of...

I'll check that out. It was saying the jam was at inverter entrance ON sensor though.

Within a week I've stumbled upon both a 161 and a 201 that is jamming intermittently around the fuser. The side door seems latched but when I push on the door while its copying it won't jam. One of...